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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My old carpet looks pretty good and smells fresh.
Prompt and thorough. I know it is clean when they finish!
Quality service...the stains came out of the carpet! Good customer service, excellent skilled technician. Prompt and efficient.
On time and courtesy.
Your products are great and your person. I will ise your servicr again.el are very good as well
Tech did not push additional services during the cleaning. He was very polite and professional. Will use again.
quality cleaning without residue
First time user, so I can't comment on the process and how it will reduce future dirt buildup, but so far I'm pleased with both the initial cleaning and the courtesy of the technician.
Professional service, fast and my carpets look great.
The professionalism of your representatives and the quality of the result.
Very impressed so far but have not seen results yet. May be a 10 or something lower. Please send me a survey when work is complete and area rug back home. Thank you.
Very good service,Dave squeezed me into his schedule and I appreciate someone going above and beyond for their customers.
The person who came to our home was personable and very nice. He answered all my questions that I had. I appreciated his honesty too.
Some of the pet stains are still there on the carpet but don't look as bad.
How the carpet came back alive and fluffy. The feel of the carpet was very nice,and clean looking. The smell is wonderful
The service tech was respectful, friendly and went the extra mile to make sure that I as a customer were pleased.
Ivan was extremely professional and very responsive to any of my questions. Came in, did the job and I was very pleased. Excellent employee.
The carpets were extraordinarily clean! Our tech Kelen was able to get out spots that Stanley Steamer wasn't able to get out... The service was excellent and our tech Kelen was very friendly and went out of his way to provide us a customer service response that was phenomenal. He is the type of employee that employers love because he's personable and willing to go the extra mile to ensure the customer is happy! Great company that I highly recommend...!!! I will definitely be using them moving forward.
Concerned about the fringe reduction on the Persian rugs
Quality of service
The overall quality of workmanship was excellent. The smell and effectiveness of the cleaner is amazing! We were very happy with the outcome.
Service technician was very professional and did a thorough job. Very impressed.
Try to get done properly the first time.
Most people I know were ok with service after 2nd or 3rd comeback.
Environmentally safe, on time service, polite technician.
Took time to explain everything they do. And took the time to do and didn't rush to finish. Very friendly..
Very professional
My carpets smwll clean with no lingering scents. Just clean and fresh smelling. Even where my pets lay.
Excellent service. Repeat customer.
Well the truth of the matter is the technician was really practical and knowledgeable about carpet and what to expect with my 16 year old
berber. I am very satisfied with the service but it was only because of the technician's explanation about how much I could expect or not expect in so far as results. I am glad I called and if I had not received a flyer in the mail I would not have called.
Best cleaning of carpet ever;
The guy was personable and very good at his jobi ie didn't waste time
Citrus smell was great
No issue with the pricing
To sum up a very good business model well executed
Rw
I like that there is no soap residue. The technician was very thorough and knowledgeable about his service. The service for the price was excellent.