- Phone: 904-891-0631
- Visit Website
based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service
The quatlity of service was excellent. Ivan did a great job.
The professionalism of the employee performing the service and the fresh citrus smell that stayed in the rooms after the carpets were cleaned and dried.
Quick, no mess and works.
Everything was clean!
They did a good job!
Trust worthy, honest service man. I was extremely pleased with the way the couch turned out. My son thought we got a new couch.
reliable, on time and professional.
Good service and a clean carpet
everything!
You actually get the carpets clean.
Technicians were friendly and professional. Offered advice on removing substance on a wall in a new (to us) house, that worked!
Your technician's were very knowledgeable and courteous and professional. Cudo's on a job well done.
Friendly tech, fast and efficient and thurogh.
It was quick and very well done! I couldn't have asked for more.
My carpets look and smell amazing! I will definitely be using Zerorez again.
Timely got here when they said they would be here.
was very thorough when cleaning the sofa.
everyone from company was friendly and courteous.
Carpets looked like new and smell good
Zerorez got stains out of our carpet that have been there a long time. And they stayed gone!
Techs are prompt and professional. ZEROREZ cleaning does not leave a residue, and stains don't re-appear.
Convieneance and purity
Very thorough, very professional staff.
Like the way your employee Trevor did his job and the way he talk to us
The first tech that came only did half of the carpets and when they were dried I could see that two of the cream borders had a rather orange tint to them and they were not really cleaned. I complained about the service and David (the owner) called and said he would send Bryan out as he is the oriental rug expert. Bryan looked at them, agreed they were not as clean as the side that hadn't even been cleaned but said that even if he took
them to the warehouse he could not guarantee they would be clean either. He also agreed that the
rug that was supposed to be cleaned .....where my husband put his feet...was not clean.
I couldn't be more disappointed in the servicing of my oriental rugs.
I will be glad to pay for the tile that was cleaned but am asking for my money back on
the rugs. I do not feel that your company has been favorably represented and can not
honestly support your business with a positive feedback without some consideration
from your owner which would be a partial refund.
I would appreciate hearing from you when you make your decision.
Name removed `
The technician that came to our home did a great job of cleaning our carpets. He was on time, even early, and very courteous. He spoke highly of his employer and I think that speaks volumes about the work environment.
We will definitely use your services again in the future.
the politeness of the service personnel and the way your product cleans my carpet. they turned out amazing.
Help very courteous and did a very good job. carpeting dried fast and he was right on time. Had them before and would have them again. I've had other companies in the past and this is the only one that I am satisfied with.and will use again/
Thank you for your service
Name removed
Carpets look great
quick, on time, professional, smells great.
we were not sure about the Zerorez method because it is not the 'normal' way to clean carpet but decided to give it a try. We found the Zerorez method to be as good as the 'other' methods without the chemical residue. After seeing the results, we decided that Zerorez was a better choice.
When I called the company in our city to find out about the product I happened to talk to the owner. He was very good in explaining the process without any oversell. When I decided to make an appointment, I stressed that besides getting the carpet clean I wanted the technician to be on time- or earlier ( I had the first appt of the day) and that the carpet was not left wet as a wet sponge. The last time another company did our carpet it was soaking wet and they said that was normal. Our appt time was between 8:30 and 9 but because I ask for 'as early as possible', the technician was at our door at 8:20. I am sorry to say that I don't remember his name, but he was very efficient, professional, knowledgeable and friendly. He was finished in 1 1/2 hrs and left the carpet clean and moist but not soaking wet.
We are more than satisfied with the product and the company that did the service.