Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2014 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

Your technician did an amazing job with my kitchen and dining room tile and grout!! I have already recommended him to a friend of mine!! I will use you guys for all my carpet and tile cleaning. Everything looks brand new.

Report a concern   October 12, 2014 — Rated 9 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

friendly service

Report a concern   October 11, 2014 — Rated 10 out of 10 by Tracy Briscoe Zerorez Jacksonville
What do you like about our products and services?

Chem free

Report a concern   October 11, 2014 — Rated 10 out of 10 by Jaclyn Nieland Zerorez Jacksonville
What do you like about our products and services?

Great customer service and job was done well and in a timely fashion.

Report a concern   October 11, 2014 — Rated 0 out of 10 by C.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Replace the carpet.

Report a concern   October 10, 2014 — Rated 10 out of 10 by W.M. Zerorez Jacksonville
What do you like about our products and services?

Did great job of cleaning.

Report a concern   October 10, 2014 — Rated 10 out of 10 by Rick Frascello Zerorez Jacksonville
What do you like about our products and services?

Dave did a very professional job and was very friendly. He explained all aspects of the proceedure. I couldn't. be happier.
Rick Frascello

Report a concern   October 10, 2014 — Rated 10 out of 10 by Donna Murphy Zerorez Jacksonville
What do you like about our products and services?

very informative and i love how clean my furniture turned out

Report a concern   October 10, 2014 — Rated 10 out of 10 by D.A.K.A. Zerorez Jacksonville
What do you like about our products and services?

Your technicion was professional and explained the process and answered all our questions

Report a concern   October 9, 2014 — Rated 10 out of 10 by Carol Streeter Zerorez Jacksonville
What do you like about our products and services?

Very professional and did a superb job!

Report a concern   October 9, 2014 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

very polite and careful service, well explained and described with plenty of info about the choices to resolve the problems I had with a valuable oriental rug, including photos. thank you!

Report a concern   October 9, 2014 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Personnel and techs as well as product and range of services

Report a concern   October 9, 2014 — Rated 10 out of 10 by P.C. Zerorez Jacksonville
What do you like about our products and services?

Promptness of team. Respect for our belongings. knowledge of what they were doing

Report a concern   October 9, 2014 — Rated 8 out of 10 by S.T.C.W. Zerorez Jacksonville
What could we do to improve?

price was very high compared to the quality of the cleaning.

Report a concern   October 9, 2014 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Technician was courteous, efficient and informative. Arrived on time (early actually) and was finished sooner than we expected. We love how our 7-year old carpet looks now ... like new!

Report a concern   October 8, 2014 — Rated 6 out of 10 by S.A. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpets looked great but after drying had a "crunchy" feeling to them. I talked to the lady on the phone and she suggested having someone come out to retreat the areas but being this was my only day off and getting the carpets done was a big ordeal, I told her I would have to see about what to do.

Report a concern   October 8, 2014 — Rated 10 out of 10 by Alan Perry Zerorez Jacksonville
What do you like about our products and services?

Very professional and detail oriented.

Report a concern   October 8, 2014 — Rated 9 out of 10 by Bob and Nancy Marlett Zerorez Jacksonville
What do you like about our products and services?

Service tech on time so I can go to work. He was polite and performed his duties in a professional manner. We probably will be using the service again in the future.

Report a concern   October 8, 2014 — Rated 10 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

The technician was very nice and he did a fantastic job. I was very happy with the end result. I believe this was the
best carpet cleaning service I have ever used.

Report a concern   October 7, 2014 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Thank you for revisiting a couple of issues with our original service. The traffic area in Master bedroom is much improved and the shower grout also looks much lighter after second treatment. Thank you again for following up...

Report a concern   October 7, 2014 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Does what its supposed to, quick scheduling and appointments available - don't have to wait a week or two.

Report a concern   October 7, 2014 — Rated 10 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

No soap residue left behind and how easy it was to schedule and have someone out the same week I called.

Report a concern   October 7, 2014 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Steven was very polite, professional and informative. I will request him when I call again. My carpets look beautiful! Thank you!

Report a concern   October 7, 2014 — Rated 10 out of 10 by Carol Whitlow Zerorez Jacksonville
What do you like about our products and services?

You do a good job with carpet and stone and the the workers are clean and friendly. Jim whitlow

Report a concern   October 6, 2014 — Rated 10 out of 10 by Mary Ruen Zerorez Jacksonville
What do you like about our products and services?

I liked the service you gave and would use again.

Report a concern   October 6, 2014 — Rated 10 out of 10 by Cheryl Bennett Zerorez Jacksonville
What do you like about our products and services?

my carpets always look great and seem to be really clean not just surface clean

Report a concern   October 5, 2014 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

My carpet looks awesome. We plan to have them cleaned regularly now.

Report a concern   October 5, 2014 — Rated 10 out of 10 by M.J.F. Zerorez Jacksonville
What do you like about our products and services?

Everything...............I have given high marks to many of my friends............The Armstrongs and the Morrets.

Report a concern   October 5, 2014 — Rated 10 out of 10 by Shana Friar Zerorez Jacksonville
What do you like about our products and services?

They are professional like companies of old. Respectful.They work hard to please the customer and I know if they couldn't get a stain up nobody can.

Report a concern   October 5, 2014 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

The products are not harsh or have strong fragrance. The technician was fantastic, both professional and friendly!


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