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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Happy with results and the associate doing all their best to make things good.
natural, effective product
well trained, expereienced, thorough, on site personnel
The house feels and smells very clean. The 2 gentlemen who came to the house were polite and professional. Thank you.
Good Service!!! Was talked thru what was going to happen and that is what happen. No surprises!!!
The technician's attitude and professionalism was a big plus.
I like that you stand behind your advertising. The discounts were welcome and I was so impressed with the techs that I also added cleaning my furniture. My main objective was the carpet and it looks fantastic!
I like that Zerorez cleans my carpets so thoroughly, and that they stay clean so much longer than ordinary cleaning treatments. The Zerorez spot kit that I use between cleanings is the best product I've ever tried for removing carpet stains. Patrick, the young man that cleaned my carpets, was very professional and knowledgable. He is an excellent representative for his company.
I have already recommended Zerorez to friends. your crew is always very polite. My house always smells so fresh and clean when they finish. Kitchen tile looks new. Quick drying, too.
Tech was extremely friendly and knowledgable about your products. Kellan, I believe was his nice. Very detail oriented and friendly.
Very professional technicians, went right to work, very careful. The rugs were nicely cleaned. He also demonstrated the cleaning of the tile, which was very nice. Will be scheduling that service soon!
I especially like the courtesy and efficient employees who do a great job. If I can offer one suggestion. which is that the receptionist explain the additional cost if the room is larger than what your company defines as a standard room. I was not expecting the additional cost because one room was considered 2 rooms because of its being slightly larger.
Ivan did a great job getting our carpet spotless. I have used your services previously and each time I have been very pleased with the results. Thanks!
They work.
I've had my carpets cleaned before, but nothing compares to this. From the fresh citrus smell to the friendly tech, the whole experience was great!
I was not present for service, I was able to let the guys into one of my rentals via garage code. They communicated their concerns on the phone, made recommendations, finished the job and locked up. Very professional! Thank you!
Price was quoted wrong but Kimberly took the time to make it right. Your tech, Spencer was on time and VERY knowledgable. He was also very clean and professional!
Service man was extremely profession and did a great job.
Did what it was advertised to do.
There is no chemical smell but a pleasant odor. Also the technician was very timely and courteous.
The tile cleaning process
Carpets are still damp after almost 48 hours.....and please don't tell me it's because of humidity outside; I've had ceiling fans and A/C fan running for 2 days. Also some minor stains in bedroom still there.
On time, pleasant professional service. Rug looks and smells great. Very pleased. Will always recommend Zerorez. Thank you so much.
The end result is wonderful! Our tile and carpets are like new!
There was no sticky residue. Our carpet looks like new and they dried quickly.
very professional, good clean carpet!
Speedy, courteous service, knowledgeable people. Especially like the no-chemical approach to cleaning. You guys are great.
Very good job on carpet that was over due on a cleaning. Good job on tile and grout cleaning as we'll.
A residue was left on our tile that required most of the afternoon to clean. We found numerous places where the hose and vacuum hose left spots on our wood and tile floors that did not just wipe off. After cleaning the tile was very wet and only a small towel was used to try and dry it.
personnel showed on time, professional and everything looks great
Your Technician was very knowledgeable and helpful!