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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast&professional.
Great Job
Nice service tech who knows his business, carpets were cleaned well.
Ability to make an appointment within a week of calling. The service technician was very professional.
it made our old carpeting look great.
Drying a lot faster then other companies.
Cleans better than other companies,that is why I keep coming back.
Technician's are very pleasant and aim to please you.
I would recommend them for service because they do a good job.
Promptness on time, quality of work, knowledge
Professionalism and promptness. Also like that they use natural products.
Good workers who do an excellent job.
On time and cleaned up after he was done.
Technicians are always professional and the results are always excellent:)
My technician was very professional and worked very hard to remove built up stains.
Very professional, clean, honest (seeming) representatives.
The technician was on time, friendly and worked very hard.
Your technician was prompt and courteous and very CLEAN! I love that! Thanks!
how clean things are when the service is finished
Best carpet cleaner out there. Always very pleased with your service. My tech this week was wonderful!!!
This is my second time using zerorez. This time I took advantage of getting my carpets cleaned, as well as, my kitchen tile. I am a very happy customer. Will use you again in the future & reccommend your service to my friends.
He was vwry knowledgeable
The technician, David, was very nice. The process was very quick and the stains came out of my carpets. He also cleaned 2 bean bag chairs for me that now look brand new. Thank you!
The technician was professional but friendly. Explained the process. My husband stayed at the house and I was very pleased when I returned that evening. It looked better in the high traffic areas than I expected.
Although I would recommend you, I am not satisfied with the service we received the week of October 19, 2014. Area rugs were to be delivered at 1:00 PM. However, they did not arrive until almost 3:00. I would think that any delay greater than 30 minutes would result in a phone call. However, there was no call and when I contacted the company I was simply told they were on their way. Name removed
Zerorez was professional and timely. Job well done.
The phone confirmation--complete explanation of the process--all other services offered
Excellent results - reasonable price, personable worker
pay a little more attention to cleaning debris left from duct cleaning process.
The results, and also the clean light fragrance of the products used. My carpet was extremely dirty due to having two large dogs coming and going from inside to outside at will. Also my carpet is very old, but the results from the Zerorez Technician were great.
Thank you Spencer!!!
Name removed
The sales associate was very personable to talk to and he explained everything very well. When he showed me the demonstration I bought the extra treatment and special cleaner. He took his time and didn't seem to be in a rush to get to the next appointment. I trust him and I would highly recommend Zerorez because of the results on my carpet and the excellent customer service.
The products used did a fantastic job throughout my home.I was very satisfied with the service man and his knowledge of his workI wll certainly use zerorez again.
Very proficient technicians, availability, knowledgeable, do not push additional services