Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2014 — Rated 10 out of 10 by Cathy McGhee Zerorez Jacksonville
What do you like about our products and services?

Your technicians are on time, do an excellent job, and respect the walls and furnishings. The carpets look and feel great when they dry.

Report a concern   November 12, 2014 — Rated 9 out of 10 by C.A.C.R. Zerorez Jacksonville
What do you like about our products and services?

Worked on stains and fresh smell; pleasant staff

Report a concern   November 12, 2014 — Rated 10 out of 10 by P.K. Zerorez Jacksonville
What do you like about our products and services?

Zerorez does the job. Carpets are really and truly clean!

Report a concern   November 12, 2014 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Excellent service!! Great product!!

Report a concern   November 11, 2014 — Rated 10 out of 10 by Christy Everett Zerorez Jacksonville
What do you like about our products and services?

Wonderful service! Our technician, Seth, was extremely friendly and took his time to really make sure our carpets and tile got cleaned. Everything looks brand new. He definitely takes pride in his work. I will definitely use Zerorez again in the future!

Report a concern   November 11, 2014 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

Spencer was our tech and he did a great job of surveying our issues and thoroughly explaining what to expect...totally correct.

Report a concern   November 11, 2014 — Rated 10 out of 10 by Dan Maser Zerorez Jacksonville
What do you like about our products and services?

Prompt delivery, very well trained people

Report a concern   November 11, 2014 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

The men who come to clean are very careful when in my house. They clean quickly and leave everything like new.

Report a concern   November 10, 2014 — Rated 10 out of 10 by Lyn Sura Zerorez Jacksonville
What do you like about our products and services?

Prompt service, I needed a specific date and you delivered! Carpets came out beautiful.

Report a concern   November 10, 2014 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Fair price. On time. Good service

Report a concern   November 10, 2014 — Rated 10 out of 10 by Jim Brumley Zerorez Jacksonville
What do you like about our products and services?

Seems to clean well and there is no sticky residue

Report a concern   November 9, 2014 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Truly clean. Dries as predicted. Polite and knowledgeable technicians. On time.

Report a concern   November 9, 2014 — Rated 10 out of 10 by M.F. Zerorez Jacksonville
What do you like about our products and services?

Staff very helpful and professional. Tile and grout turned out really good. Will definitely use Zerorez again.

Report a concern   November 9, 2014 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

I liked that you called the day before to confirm appointment and then called the morning of appointment to confirm you were on your way. Technician explained process in detail. Cleaned carpet does not feel like it has any product left in it, it feels clean.

Report a concern   November 9, 2014 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

As a mom I love the natural cleaning solution, I don't have to worry about my kids playing in chemical residue. I was very impressed by how cleN my carpets were when David finished. Our carpet is 6 years old, had never been cleaned and had several pet stains. After being cleaned there was no evidence of staining at all! Finally, David the service tech that did the job was courteous and professional. He did an excellent job and I will ask for him by name when I schedule future sevices.

Report a concern   November 9, 2014 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

the service technician explained the procedure, products & equipment to our satisfaction. The job was excellent; attitude professional & overall service very good. We have used several different companies for carpet cleaning services & by far this company has been left us with the most impressive.

Report a concern   November 9, 2014 — Rated 10 out of 10 by T.O. Zerorez Jacksonville
What do you like about our products and services?

The products clean well, smell great and last long. I've used Zerorez before and knew the carpets would look great after they were cleaned. Patrick worked hard and had the carpets spotless in around an hour. Then he showed me how well they can clean tile and grout. I had no idea...WOW. After seeing how well the tile in the kitchen cleaned up, I just had to have the rest of the tile done. What a difference! The tile really does look "like new" Thanks Patrick and Zerorez for a super professional job.

Name removed

Report a concern   November 9, 2014 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

Very proffessional.
Very friendly.
Very good.

Report a concern   November 8, 2014 — Rated 9 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

Clean well andd dries quickly

Report a concern   November 8, 2014 — Rated 10 out of 10 by Bruce Mizell Zerorez Jacksonville
What do you like about our products and services?

Very great job on my 8 year old carpet. They look almost like new.

Report a concern   November 8, 2014 — Rated 10 out of 10 by L.L. Zerorez Jacksonville
What do you like about our products and services?

I like that you use all natural products and the results are fabulous. My carpets, wood floors and ceramic tile floors are all so nice and clean. Patrick and David did such a great job. Patrick explained the process thoroughly before starting and there were no surprises at the end of the service. They charged exactly what was quoted to me. I would highly recommend Zerorez.

Report a concern   November 8, 2014 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

on time frendly employees

Report a concern   November 8, 2014 — Rated 7 out of 10 by S.P. Zerorez Jacksonville
What could we do to improve?

Price is a little expensive for my budget

Report a concern   November 7, 2014 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

It was fast, neat and the technichisn was so profesional

Report a concern   November 7, 2014 — Rated 6 out of 10 by K.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I still see the stains on the carpet. I understand that maybe some don't come out but it didn't seem like there was any extra effort to get out any little stains - just an overall clean.

Report a concern   November 7, 2014 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

Very neat, clean and professional service.

Report a concern   November 7, 2014 — Rated 10 out of 10 by J.T.A. Zerorez Jacksonville
What do you like about our products and services?

You were able to get my couch looking new again! Great work and friendly service.

Report a concern   November 7, 2014 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

Very timely and final results of cleaning tile, grout & carpet were better than anticipated.

Report a concern   November 6, 2014 — Rated 1 out of 10 by S.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

On the phone I got a different quote and technician told me something else, so had to call and had to call and tell my story twice before I talked to the manager!

Report a concern   November 6, 2014 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Dry quickly


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