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based on 29375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning does not leave my carpeting soaked for days.
There was residual detergent left on the chair I had cleaned. The guy picked it up yesterday and was supposed to drop it off at 9 AM today. We received a phone call at 9 AM from him saying he was on his way. Running late is ok it just would've been nice to get a heads up. When trying to figure out a time that he could drop it off he wasn't very helpful, stating I guess we'll just keep it. No apology or anything. In my one of work that falls under bad customer service. I just hope the 5-6 window for this afternoon goes a little better.
The serviceman was prompt and did a good job. They were friendly and efficient.
Prompt arrival time, my rugs and upholstery were cleaned to my satisfaction. Friendly technician explained procedure, etc.
Zerorez always tries to do a good job. Their representatives are very helpful.
We prefer the cleaning method used by Zerorez over other companies. For this particular visit, we were very pleased at the service as the technician did everything he could to remove a particular stain out of one the carpet areas. Plus, both bathroom floors were cleaned and the tile looks brand-new. We really appreciate all your efforts!
It was fast and thorough. I had the pet treatment and my house smelled great.
Loved the tech and loved the job done:)
perhaps my expectations exceeded what could be done with my carpets. the technician was very helpful and competent.
Reps are courteous and do a good job.
Rugs look great. Tech was awesome. I ended up sealing the tile floor also. Thanks.
they are the best ! smell good , work good ! Your the only one to call!
Technician was very helpful and knowledgeable
It works!
The technician was so sweet and accommodating of my dogs, cat, and 2 tiny humans.
EVERYTHING !!!
I have recommended your services to several of my friends and family. I have been with your company since David first started his service. I can always depend on everything being done properly and professionally.
No residue... Carpets stay cleaner
Impressed with your products! The drying time of the carper
is wonderful. Courteous young man doing the cleaning. Will
certainly recommend you to a friend.
I really appreciate the care to make sure my family carpet was spotless.
Our technician, Corey, was great. The results were fantastic.
Always reliable.....always professional and the carpet looks great!!!!
Knowledgable customer service while ordering and Christian was excellent in site.
Zerorez has consistently provided excellent service for more than 10 years. Courteous and knowledgeable technicians and amazingly clean carpets. Thank you!
The Tech Man was great work hard to please and very pleasant and was just over all had a great attitude about his work.More companies need people like this. Thanks for the Great job !!!!!!!
Everything. You always do a great job.
It was very effective and the customer service was excellent.
Always professional, one time, courteous and a great vale for the services you offer. Our service technician, Robert was just the best. I am sure all your technicians are great as well. However, I will certainly request Robert the next time I need carpet, tile and furniture cleaning work in my home.
Thank you for asking for my feedback!!!!!
Melody Benson
Christian did a great job cleaning my carpets. When I had a discrepancy they immediately fixed the issues by issuing me a refund. They make sure their customers are satisfied.
Everyone I have ever spoke with is always courteous and the tech did a great job too!