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26421 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tile looks like new! I had no idea the grout could look so white! Our couch and area rug are now spotless. Drying time was very short and the crew was in and out in less than 2 hours.
Tech did an excellent job. Had q u tell a few stains and he got mist if them out
The service was very good. Robert was very efficient and pleasant. I will request him when I need more service. I got the added protection and I assume it will do the job.
The service is quick and drying time was a bit less than I expected.
Not sure what products you use however this is the cleanest are carpets have been done.
Working with the people at Zerorez was a pleasure from beginning to end. From my first phone contact to schedule service I felt that they cared enough to ensure that my request would be taken seriously and met to the best of their ability. Everyone I spoke to was friendly, helpful, and working hard to clean my home. The results of their efforts were stunning; the house looks fresh and and the carpets are so soft and plush. I had leather furniture cleaned as well, and it was revived to almost new. I have been singing the praises of Zerorez and will never use anyone else for my future needs.
The guy that cleaned my carpets did an awesome job. The best carpet service I have ever received. I can't remember the name of the tech that cleaned my carpets but he took his time and did an incredible job. I would like to request him the next time.. Thanks Sherri Emmert Address: 4324 Kincardine Drive Jax 32257
Carpet looks like new it is 18 years old. The tech was very cautious an professional
The job gets done ... as stated, as priced, on time. You make the problem "go away" with no drama or re-do.
Friendly, knowledgeable personnel, excellent service, prompt arrival time, used Zerorez for over 10 years.
The carpet in my home definitely needed a good cleaning, and this cleaning provided it. I liked how the house smelled. Glad to know about the unique features of the technique that you use. Because honestly, to me I really would not have known there was a huge difference.
The two young men who cleaned our tile floors and shower were extremely polite, professional, and did a great job!
Good price. Fastg effificent dispatch and scheduling. Finally, the carpets look great.
I like the smell of the pre-treat spray. I liked that the tech called to let me know he'd arrive within 20 minutes.
Prompt and attentive phone service and scheduling. Very friendly, polite, professional serviceman.
Your staff was very professional and the results were excellent!
Thank you!
Technician was very professional and plesent. Citrus based product was great. Would like to know more about products to purchase.
Very professional and informative
Very professional and easy process from start to finish.
environmental
On time, Neat, work was satisfactory
Fast and chemical free
David was amazing and provided great customer service. It felt great to know I was payin a great price with Zerorez and in the hands of someone like David who understood the meaning of customer service.
Explained well and friendly technicians
Service was great, Garrett did a fantastic job, thank you
I absolutely loved the scent of citrus that you use.i was amazed at the appearance of my kitchen tile after cleaning it. I felt like I was looking at brand new tile. I would recommend Zerorez to all my friends and neighbors. As a matter of fact I actually had a neighbor of mine come in and look at my kitchen floor. She agreed that it looked like new. I think you have a great product. I might also add Spencer was absolutely terrific extremely knowledgeable of all he was doing. I am so glad that I heard about your service on the radio. Thank you for such excellent service.
Carpets are cleaner now than any other service provider.
My tech was great! Fantastic job!! I am super pleased!!!
the house doesn't have a chemical smell when the carpet cleaning is finished
Difficult stains lift and minimal carpet dampness.