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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the thoroughness of the technician; very prompt; very efficient; very professional. First name removed mc lean
Wonderful job, my carpets never felt so clean, no residue, no chemical smell, I love Zerorez. This is the 3rd or 4th time I have used them, will never use any other carpet cleaning service
Clean, fresh, no residue.
David was very professional, friendly and genuinely concerned that I didn't fall while walking on the tile areas of my home. True asset to your company. I've penciled next years appointment on my calendar. Another thing that impressed me your advertised price was exactly my invoiced amount. No hidden fees. Thank you.
Non toxic
Very professional, personable. Very satisfied with results of cleaning.
All very professionally done - from reservation to completion.
The service tech was wonderful! showed up early and did a great job!
No chemicals!!
I really liked how the feel of the carpet was not stiff and there was no overpowering smell to the product. David, our technician, was great and did an awesome job. I will definately recommend your product and services!
Ian was great - he didn't get out all the old stains but he did get the majority. Claim to fame is the Drying time - my carpets were mostly dry within a few hours. That is a huge bonus!!
Quality service and very prompt
Done in a timely manner. Cleaner has strong smell at first but subsides and smell is acceptable . Tile cleaning was awesome with great results on some tile over 10 years old. Glad I had it done. Carpet---- don't have pets or kids so did an awesome job on rooms not used too much. Master bedroom was not as good as I thought it should have been and may call for repeat cleaning on master. Hope it can come cleaner. All in all--- tile was an awesome job but disappointed in result in high traffic in Master bedroom.
I was impressed with the timeliness and professionalism of the gentleman ( Ben) that cleaned our carpets.
Excellent product and the people who do the cleaning are always great.
Zerorez was able to take stains out of my carpet that I didn't think would come out. I was considering replacing them and was so happy I did have to.
Robert was very professional and did an excellent job.
I like how you arrived right on time and the technician was very professional and courteous. He walked through my home with me before he started so I could show him the problem areas. He did a thorough job and didn't take too long. I didn't hear any banging of equipment on the furniture or walls like I have with other companies. The technician was very sure to warn me of the risk of slipping while the carpet was wet. He recommended fabric protector but didn't do a hard sell of it or any other add on services which I appreciated. After he left I would have never have known he was there besides having sparking clean carpet. Thanks so much. David was awesome.
Tech Joey was very helpful and got rid of the worst pet stains I have ever seens. He then to a carpet fan to help dry the pad so the stain would not reappear later.
Great job, great service. We moved into a new place but the previous owners had pets. My wife and I are alergic but loved the place. Called Zerorez and we went from not being able to be there more than 30 minutes without sneezing all the time to living their happily.
My wife was there during the cleaning and she said that they did a great job of explaining everything. I wish I knew the technicians name so I could recommend him personally and drop his name in this review, but I don't.
We are both very pleased with Zerorez, and we'll go to them if we need any work done in the future.
no residue, effective cleaning, great service
Carpet stays cleaner longer.
Good service
High quality excellence at its best and a great value for such a low cost.
My carpets have not looked this clean in a long time. The citrus smell is refreshing!! I will definitely use them again!!
The fact that they arrive on time and do the work in short order. the carpets look like new when they are don. I have had this company for the last five or six times that I have had carpets cleaned. I am very satisfied with the work and the manner they have.
am a little disappointed with the way the grout turned out in the kitchen. In the past it came out much cleaner (lighter). I may call for a redo of grout. Also, after sub-floor treatments (this time and the last time) a bad stain appears. Definintely need a call-back visit.
Fast, professional and great quality. Chris did a great job.
Excellent service by a very knowledgeable young man.
Friendly and knowledgeable staff, fair prices