Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2015 — Rated 10 out of 10 by Jenifer Polly Zerorez Jacksonville
What do you like about our products and services?

Very friendly & punctual staff. They did an amazing job getting my carpet spotless & getting my car carpet clean as well!

Report a concern   June 21, 2015 — Rated 10 out of 10 by T.L. Zerorez Jacksonville
What do you like about our products and services?

The service providers were very helpful and professional.

Report a concern   June 21, 2015 — Rated 10 out of 10 by A.L. Zerorez Jacksonville
What do you like about our products and services?

Carpets looked great afterwards. The grout looked amazing.

Report a concern   June 21, 2015 — Rated 10 out of 10 by S.A. Zerorez Jacksonville
What do you like about our products and services?

Excellent job well done

Report a concern   June 21, 2015 — Rated 10 out of 10 by B.A.C.Y. Zerorez Jacksonville
What do you like about our products and services?

Our technician was efficient, courteous and friendly. I would want to have him back if we need the service again.

Report a concern   June 21, 2015 — Rated 9 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

My grout did come clean.

Report a concern   June 21, 2015 — Rated 10 out of 10 by B.P. Zerorez Jacksonville
What do you like about our products and services?

Quick and good looking results.

Report a concern   June 21, 2015 — Rated 10 out of 10 by M.Q. Zerorez Jacksonville
What do you like about our products and services?

The gentleman who came out to clean the carpets called to make an earlier appointment, instead of me having to sit around for hours. The rugs came out great! He was able to get out almost all of the stains, and the one that was left, if you didn't know about it, you wouldn't be able to find it .

Report a concern   June 20, 2015 — Rated 9 out of 10 by K.W. Zerorez Jacksonville
What do you like about our products and services?

The drying time and professional action is great. The fact that you retreated a bad spot really let me know you cared and wanted to do it right. Thank you so much.

Report a concern   June 20, 2015 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

The rugs look great after not having them done for 8 years. It smelled fresh afterwards. No yucky residue.

Report a concern   June 20, 2015 — Rated 10 out of 10 by Mary West Zerorez Jacksonville
What do you like about our products and services?

Technician was very professional- on time, did a great job on our carpet, tile, vents.

Report a concern   June 20, 2015 — Rated 9 out of 10 by S.M.P. Zerorez Jacksonville
What do you like about our products and services?

Best carpet cleaner we've ever had. Crew is clean cut and does a thorough job.

Report a concern   June 20, 2015 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

Everything.

Report a concern   June 19, 2015 — Rated 10 out of 10 by V.S. Zerorez Jacksonville
What do you like about our products and services?

Very courteous technician. Did a good job of cleaning my carpet and kitchen tile.

Report a concern   June 19, 2015 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

There was not a chemical type smell and the tech was able to get tough stains

Report a concern   June 19, 2015 — Rated 10 out of 10 by Victoria Feist Zerorez Jacksonville
What do you like about our products and services?

Ben was very professional, quick and efficient. . He explained the type of products that were to be used on the carpets. He was able to answer all of our questions without hesitation. Our carpet is older he and brought life back to it! Thank you again Zerorez!!!

MartinEnviro

Report a concern   June 19, 2015 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Ivan came on time, was friendly & professional, wore shoe protectors to show respect for my home and did a great job, he worked very hard scrubbing the carpets to make them look new again. He also touched up some upholstery, which made a huge difference. I knew the price upfront and there were no surprises, except for a good one - that the rugs & chairs came out even better than I expected. He was meticulous, but got it done pretty fast. I'd definitely use zerorez again!

Report a concern   June 18, 2015 — Rated 9 out of 10 by G.C. Zerorez Jacksonville
What do you like about our products and services?

Your service was prompt and well-done

Report a concern   June 18, 2015 — Rated 10 out of 10 by L.W. Zerorez Jacksonville
What do you like about our products and services?

Great customer service and technicians plus great result

Report a concern   June 18, 2015 — Rated 9 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Professional cleaning without toxic chemicals.

Report a concern   June 18, 2015 — Rated 10 out of 10 by W.B. Zerorez Jacksonville
What do you like about our products and services?

Everything so professional!

Report a concern   June 18, 2015 — Rated 10 out of 10 by L.L. Zerorez Jacksonville
What do you like about our products and services?

Great! Odorless!

Report a concern   June 18, 2015 — Rated 0 out of 10 by D.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Spent more time trying to get me to purchase extra options than it took to clean the carpets. Was not expecting the used car tag team sales approach. The carpets are cleaner than before. That's what I wanted. I have had much better carpet cleaning that at least raised the nap of the carpet. I was lied to about dry time and had to cancel movers so they didn't deliver on top of wet carpets. The fans promised to dry overnight were not left. Bad experience.

Report a concern   June 17, 2015 — Rated 10 out of 10 by Laura Gonzales Zerorez Jacksonville
What do you like about our products and services?

You were on time, courteous and you completed the job promptly and you did a great job. I plan to use you again.

Thanks!

Laura

Report a concern   June 17, 2015 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Very professional!

Report a concern   June 16, 2015 — Rated 9 out of 10 by C.N. Zerorez Jacksonville
What do you like about our products and services?

Work well...carpet looks and smells great..

Report a concern   June 16, 2015 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

The rep was nice and explained the zerorez way.

Report a concern   June 16, 2015 — Rated 10 out of 10 by P.B. Zerorez Jacksonville
What do you like about our products and services?

The carpet and tile cleaning!!

Report a concern   June 16, 2015 — Rated 9 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

on time show; friendly professionalism of staff; knowledgeable.

Report a concern   June 16, 2015 — Rated 10 out of 10 by R.E. Zerorez Jacksonville
What do you like about our products and services?

professional, chemical free


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