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26422 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
level of clean obtained
I was a little disappointed with the first attempt to clean my small area rugs but a call to you all resulted in the next morning re-do fix it. I was more than impressed and converted to a happy camper by your response to my disappointment. Sanks a Bazillian - I will be back as often as my carpets need cleaning.
Natural cleansers, exceptional results and an INCREDIBLY personable cleaning team! We will absolutely be incorporating Zerorez to our seasonal housecleaning repertoire.
Chris nicely explained the process and gave a demo on other services. Very professional to work with.
The smell of the product and no use of chemicals. Great customer service
I like that the carpets dry quickly without a residue. I also like our technician, David J.
Have used Zerorez before and find your company and product to be the best.
Everything looks great. Service was timely and professional.
The Technician Austin, did a great Job and was very professional! I was very pleased with the service I received. He took the time to actually listen to my concerns about some areas on my carpet and what I believed caused them. He was very polite and courteous as well. JOB WELL DONE!
Prompt service and especially understanding the area use and how to keep the area easy to clean.
Timely courteous reasonably priced
Our service technician, Ivan, was fantastic and the quality carpet treatment is second to none!!
Service was quick and professional. Carpet came out great.
Nice Job & great technicians however upset that you advertise a price on your website & radio 96.1 & then hit us with a minimum charge of $185.00 for St. Augustine. For that price for only needing two small rooms with carpet cleaned I'll be using a local company in the future.
Great service and prices
Efficiency of technician. Leaving the living space clean. No noticible odor
Great follow-up and communication
Very professional, our carpet and tile look great. Thank you
They are always friendly and do wonderful work.
On Time, friendly, do good work.
It does the job! My carpets look new!
Love the way my carpets look and feel when they dry! Great job.
Technicians were terrific. In and out with no problems. Very professional.
Friendly staff from scheduling to techs. Quality work.
Not much..........although not everything came out of my carpets, the job was satisfactory.
The technicians are always prompt and professional.
How clean the carpet is and the great service.
technicians were nice and left the house smelling good. thorough work was done
Our carpets look great! And the dry time was less that 5 hours. Also, the smell that was in the house is gone. I would recommend your services.
David was very good. He cleaned my carpet betters than any other company. I have allergies, so I'm glad you don't use chemicals.