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26421 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your. Service man was very courteous and thorough in his work. Left the house selling good from the cleaning products
I was disappointed that the track areas did not look much better. The rest looked very clean, he said the track areas had
Fabric. That was bent from the walking areas & woulfd still look dark even though they were clean. Disappointed because the carpet is only one yr, old.
the person who did the cleaning was very professional and did a great job
all
Easy to schedule. Very willing to fit me in. Come as scheduled. ON TIME! Good customer service.
That they are non chemical and my carpet looks and feels awesome!
Kellin is a Pro and retreated stubborn dirt, which improved the outcome and made my wife happy.
Clean smell, do a great job and professional staff.
Kellen was a very nice young man. This has nothing to do with his professionalism. Two of us live here with a dog whose feet are washed outside before she comes in.
Our carpet was dirty in high traffic areas. We expected to see even color of carpet and allowed two days for it to dry to be sure of what we were seeing. We vacuum 3 times a week! We vacuumed today. There are many light and dark streaks, a couple of large amoeba shape dark spots and a line in the shape of a lasso none of these were there previously. We did not expect miracles but are very disappointed with the outcome. It almost seems as if dirty easer was going back into the carpet or it just didn't get evenly pulled out. In addition to the expense for cleaning, we boarded our dog - wanting to be sure the carpet would dry completely.
Carpets look good and keep that clean look longer.
technician acted in a very professional manner. Job was completed in a timely fashion. Am very pleased with outcome.
I like that everyone from first call to the actual cleaning are so courteous and helpful and knowledgeable. Really like dealing with Julie on the phone and Ivan is the best. Austin was a great worker too.
Absolutely best carpet and tile cleaning services in town. It really works.
Your personel are good.
The work done made the floors look like brand new. The two gentlemen that did the work were completely professional, knowledgeable, personable and friendly.
My tech was fantastic. Very detail oriented, polite and professional. Not only will I highly recommend Zerorez but also the tech who cleaned my carpets.
Effective and polite service
To start with, your technician was friendly, professional, and very informative about the company. He explained the process being used. I would highly recommend the company. My carpets are 28 years old and they look awesome. He got rid of spots from my cat. The bonus was the amazing smell left....love the orange scent. I plan on having the service again in about 6 months. My husband walked with white socks on and NO dirt on the bottoms. I have never used a company with those results.
the carpet cleaned well and dried faster
Everything smells clean and fresh
The sales rep was very friendly and professional. My boss loves the outcome
Chemical free high level cleaning of my carpets.
Right on time...worked around our schedule... didn't take long...results were great... strongly recommend your service.
Reliable, professional, environmentally friendly products
Service rep was well prepared, on time, and informative. The tile looked so much better when the job was completed! I would definitely recommend your product.
Everything.. Your products and services are superb.
Excellent workmanship & reasonable prices
Professional technician; Robert was courteous, efficient and respectful of my home. Effective products, my carpets look great and now I don't feel the need to replace my tile-it looks new.
On time, explained the process and did a great job!!
I always receive exceptional service & quality from the techs!
Thank you
great job. helpful, courteous, service