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based on 29377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue left after carpet was cleaned.
I had to point out to Robert that there were spots in corners of the tile that were not clean. He said the machine would not reach the corners so he would have to do it by hand. I came home to find several other spots missed. I called the office at 4:20 PM, your recording said you closed at 5:00. I never received a return call back. I gave you three homes next door to each other. They ruined my Daughter-N-Laws hard wood floor and My Daughter's carpet. There is suppose to be a manager in the area Monday. I would like to show him my $1300.00 cleaning job I received. My Son's house was $700.00 and I am not sure how much my Daughter paid you guys but we are very unhappy with the results. I especially feel I was overcharged as I had less done and paid more? Please contact me ASAP. Sharon Hogan Phone number removed.
Technician was very thorough and removed any trace of pet odor...
They do a great Jacksonville job. The service is always great
The rep you have working for you are fabulous b
Cory was awesome helpful and professional, he did a awesome job on my carpet.
Quick dry time. Staff was friendly and helpful
Friendly employees, quality work.
Technician was great, took the time to pay attention to detail and very personable.
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Quality and professional job, knowledgeable representative, great customer service.
I have been using your services for a couple of years now and I have never been disappointed. The techs always call ahead and this appointment he was early and gave the service I expected. Very kind and friendly and did an excellent job. Most excellent service.
The Tech was great and that is where it begins. Products are about the same but a nice and concerned Tech along with a good outcome is great.
Mitchell was courteous and very efficient. We are very pleased with the cleaning of our carpet and tile.
Very good cleaning and Robert was very professional and consumer friendly
Colon was professional, polite and easy to work with.
I like your products because they don't have at harsh chemicals and they don't leave a sticky residue. The services I use are carpet cleaning and tile/grout cleaning and they are great. My house smells so fresh and clean!
My carpets are so clean and your spot remover is excellent. Corey was very professional and courteous.
tech was very knowledgeable and friendly. Cleaned carpets better than I had expected.
Professional staff that is hard working and personable while delivering a fantastic product.
Excellent service, fair price.
Very professional Customer service
Very easy to work with. Scheduling was a breeze and the carpet cleaner was professional and polite. He arrived on time, was very thorough in explaining what he would do and offered a couple of up-charge services that I accepted and was pleased with the results. I am happy with my carpets and will definitely use Zerorez again as well as recommend to my friends and family.
The cleaning services are excellent and the Zerorez people are outstanding - professional, friendly, efficient. I will always use Zerorez
The citrus product you use before you clean the rugs do a very good job on removing stains.
Lasts longer than other services. Smells super clean
Environmentally friendly
Always on time, do a great job, very courteous
No chemical smell and no tacky residue on caroer
Cory is very conscientious and very professional. I will use your service again.
Everyone I dealt with at Zerorez was courteous, knowledgeable, and professional. Zach arrived in a timely manner, to care to protect my woodwork, and floors and did a wonderful job cleaning my rugs. With ceiling fans my carpet dried within six hours of being clean. This was the 3rd time Zerorez has cleaned my carpets and every time has be a great experience and I definitely plan to keep on having them clean my carpets.