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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, Robert, was very knowledgeable and helpful with his recommendations. He did a great job. My previously atained and dirty carpet now looks and smells wonderful!
Technician was very personable and knowledgeable about the company and the services.
The technicians are always professional, the price is fair, and the results are consistently outstanding.
Friendly,clean cut service people. Did an excellent job of cleaning my carpet.
I had such a truly nice gentleman to service our home. He worked hard to make sure every stain was addressed and was very careful about the paint and woodwork not to damage it. The floors look wonderful and house smells so good. It was interesting to learn about your cleaning system. Yes, I will recommend your company to my friends.
Does a great job
The young man that came out was Awesome and very Knowledgeable and very Professional.
Great job cleaning carpets.
Hired 2 other cleaning companies since moving in 8 years ago. One company took 24 hours for carpet to dry, one had very unfriendly employee that came over. Both cleaned the carpet fine but could not clean the kitchen/bathroom tile - one said it was too "stained" to try the other got it a couple shades lighter. Zerorez got the tile back to the original grout color! Kitchen and bath tile look brand new! Only problem now is the bathroom tile is so clean it makes the bath rug looks old and dirty LOL! Robert was very friendly and did a great job!
My tile floors were stripped and cleaned. An overall big improvement. I was told that 100% of the coating may not come up upon stripping and that is understandable. While most of it did come up, there are some areas that I feel could have been worked on more, such as areas around doorways to other rooms/areas right against floorboards. Also, I have wood floors in my bedrooms and I requested something be put down to prevent water from going under the door. That was not done and there was overspray on my wood floors.
I absolutely loved how your product was able to remove some of the toughest stains. Also, the man providing the services was absolutely a great person to work with. He really knew his stuff and was very nice. We will definitely use you again.
outstanding as always
Good customer service.
Very prompt in arriving - thorough explanation of procedures and costs - wearing foot covers when performing work - friendly and informative
Excellent customer service - services exactly as described
Promptness on arrival and getting whatever job done that we have requested. Finished work always is quality.
The service and ability to understand and solve the problems.
Zerorez staff was very friendly and they came in and were very efficient. They were up front about pricing and stood by their product. My carpets look brand new again thanks to Zerorez
Courteous efficient service!
Very professional and Garrett was the greatest employee that has ever come to our home to clean carpets. This is the Jacksonvilke, Fla location of Zero Rez
I was very pleased with the service I received. The service person was knowledgeable and professional.
Smells great. Gets it clean.
Incredibly knowledgable, professional, helpful, and friendly technicians, the right equipment to get the job done, and amazing results! Super pleased with the entire process. My floors look great and my house smells wonderful!
The products that was used to clean my carpet was just what it needed. There was no sticky feeling with the carpet the following day after it had dried and it made my old carpet look like new. The associate took the extra time to explain the process before, during the cleaning process and after he had finished the cleaning. He was a true professional.
I like the result it had on my carpet, and the technician was very knowledgeable and courteous of what I needed.
People are very polite and do a good job.
On time .excellent job.well done
Knowledge, friendliness, your products work well and your service technicians are great.
On time, polite & great job. Will recommend to all my friends!
They work!