Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2015 — Rated 10 out of 10 by Bobby Beck Zerorez Jacksonville
What do you like about our products and services?

Ivan was very thorough and professional.

Report a concern   December 3, 2015 — Rated 10 out of 10 by Glenda Usher Zerorez Jacksonville
What do you like about our products and services?

Awesome results, dried quickly, smelled great, it didn't take up my whole afternoon, and customer service with you guys is top notch. Love Austin! I have bragged to everyone about my carpet I even took pics! You have a customer for life!

Report a concern   December 3, 2015 — Rated 10 out of 10 by Natasha Munro Zerorez Jacksonville
What do you like about our products and services?

Effective cleaning, no chemicals

Report a concern   December 3, 2015 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

quickness of appointment, quality of work and professionalism and pricing.

Report a concern   December 2, 2015 — Rated 10 out of 10 by M.J.C. Zerorez Jacksonville
What do you like about our products and services?

Service was prompt, great information provided via email prior to appt date. Gentleman that came to the house was professional, knowledgeable, and did a great job! Only took a little over an hour, great results.

Report a concern   December 2, 2015 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

everything

Report a concern   December 1, 2015 — Rated 10 out of 10 by R.L. Zerorez Jacksonville
What do you like about our products and services?

No residue

Report a concern   December 1, 2015 — Rated 10 out of 10 by Paul Becksmith Zerorez Jacksonville
What do you like about our products and services?

Brad was very knowledgeable and professional explaining how your process works

Report a concern   December 1, 2015 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

The service was really good and considering the age of my carpet...it looks great. The technician Chris was very friendly and knowledgable...I will use them again.

Report a concern   December 1, 2015 — Rated 9 out of 10 by B.G. Zerorez Jacksonville
What do you like about our products and services?

Very quick and efficient... Employee was very friendly and curtious and explained everything that he was doing

Report a concern   December 1, 2015 — Rated 9 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

.

Report a concern   December 1, 2015 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

As always i am completely satisfied. This recent tech, Kenan (?) was really good

Report a concern   December 1, 2015 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Clean fragrance.

Report a concern   December 1, 2015 — Rated 10 out of 10 by Linda and Ron Christie Zerorez Jacksonville
What do you like about our products and services?

We have always been happy with Zerorez service and people. They are polite, friendly and efficient.

Report a concern   November 30, 2015 — Rated 10 out of 10 by Bob Shaar Zerorez Jacksonville
What do you like about our products and services?

The service was very good and the end product very good. The service person Garrett was very
courteous and appeared well versed in his job!
Thank you,
R.M Shaar

Report a concern   November 30, 2015 — Rated 10 out of 10 by M.C.S. Zerorez Jacksonville
What do you like about our products and services?

My tech was AWESOME. He made sure that I understood what he was going to do, and the best ways to keep my carpets looking great after he left.

Report a concern   November 30, 2015 — Rated 10 out of 10 by T.H. Zerorez Jacksonville
What do you like about our products and services?

no residue

Report a concern   November 30, 2015 — Rated 10 out of 10 by Tracy Edwards Zerorez Jacksonville
What do you like about our products and services?

My service technician was friendly and professional and put extra effort toward getting out tough stains. He brought in fans to help the carpets dry quickly and worked efficiently. The carpets look so much better! We can now decorate for the holidays.

Report a concern   November 30, 2015 — Rated 10 out of 10 by Patty McDonald Zerorez Jacksonville
What do you like about our products and services?

Dry time was much shorter than traditional carpet cleaning. Technician did a wonderful job and explained everything in detail so I could make the best buying decision.

Report a concern   November 30, 2015 — Rated 10 out of 10 by P.L. Zerorez Jacksonville
What do you like about our products and services?

I appreciate the courteous technicians and their attention to and respect for my home and cleaning needs. Love the clean citrus smell of the pre-treat product. I also appreciate that my carpets were cleaned thoroughly, yet quickly. Zerorez does a great job!

Report a concern   November 30, 2015 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

You do a great job at cleaning and don't up charge like the awful companies in Mint Mag.

Report a concern   November 29, 2015 — Rated 8 out of 10 by J.F. Zerorez Jacksonville
What could we do to improve?

The technician was great, showed up on time, very polite and courteous. He explained your products and pricing quite clearly. He did 4 rooms for us. 3-4 are great. We had cat urine in one of the rooms and it did not come clean. Had it not been for that room, I would not have hesitated to give a 10.

Report a concern   November 29, 2015 — Rated 10 out of 10 by Denise Thomas Zerorez Jacksonville
What do you like about our products and services?

Hard working, respectful service people. Superior cleaning with no residue.

Report a concern   November 29, 2015 — Rated 6 out of 10 by J.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The house smells like mildew more that 36 hours later

Report a concern   November 29, 2015 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Tile looks great.

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.T. Zerorez Jacksonville
What do you like about our products and services?

The carpet cleaner was very professional. He was clean cut and able to answer all of my questions. Did a good job.

Report a concern   November 29, 2015 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

The courtesy call to let me know that my appointment could be moved up earlier in the day was so appreciated. Ben showed professional knowledge from the moment he entered the house, to answering any questions I had, and then the great work he performed on my sofa and carpet. The proof was in the outcome, and it is wonderful to see my furniture back to life! Thank you for your excellent service!!

Report a concern   November 28, 2015 — Rated 10 out of 10 by V.D. Zerorez Jacksonville
What do you like about our products and services?

Brad did an excellent job and we are very pleased with the results! The only question we have is when will our carpet be completely dry?
Brad left here over 30 hours ago and we are still unable to put the furniture back because the carpet is still somewhat damp...

Report a concern   November 28, 2015 — Rated 1 out of 10 by S.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

1. I had a area rug cleaned and it was so saturated with water it would not dry and it started to sink up my room so i ended up having to throw it away. But the worst thing is two days after they cleaned i started having so these spots come back as if whatever was used just attracted dirt so now all the spots are magnified. Not very happy at all.

Report a concern   November 28, 2015 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

the carpet smells fresh now


Privacy Policy