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26424 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service tech.
Very clean
The house smelled wonderful when you were done.
Friendly, knowledgeable staff. Great results in cleaning.
The grout in my times floors got so clean, my floors look new. Service was quick and efficient. The scheduling process was very easy and plenty of confirmation. The technicians were very courteous, completed the job quickly, and provided very helpful information about the services I was receiving, as well as other services that may be of benefit.
Did a fantastic job cleaning my dirty carpet.
Extremely professional. Honest. Quality service.
Very professional and informative
Zerorez cleaned two oriental rugs for me and they came back looking beautiful. I was updated throughout the process and both the pick-up and drop-offs were confirmed. It was great to work with such a professional company.
Prompt scheduling, polite staff, reasonably priced.
My carpets look great, a little wetter than I expected. They dried pretty quickly though.
excell customer service on time polite techs no residue my nasty kitsch floor looks like new
I was very quick and the serviceman was polite and clean.
The tech was very informative and knowledgable about some stains we had and the possibility the stains could resurface. We were given the option of a protective coating but declined this visit. He did a very nice job cleaning the carpet and even offered to handle payment of the invoice over the phone saving me a phone call to the office. I would recommend your company over any of the cleaning companies I have previously used.
Zerorez stands behind all work and products. I especially like the employees, most are family!! The young man I had the other day clean the carpets and the king size headboard! Excellent job and customer service.
Robert was very professional and informative. I received a courtesy call and was given the option to come over earlier than the time window that was given. The carpets looked great when he was done.
Great job, will definitely call them for the next time.
Didn't like the hard sale approach by the gentleman who came to do the job. Felt beat up by him.
The 2 gentlemen who came to our house were very cordial. They explained what they were going to do and then quickly set forth doing it. They were respectful of our home by wearing foot covering and protecting the corners of the walls with a corner shield.
It all looks great! Only negative is dirty water got sprayed all over my vehicle so I had to wash my car.
They work! and Ben was very informative about the product and what he was going to do. I was very impressed by his professionalism and also about the work that he did. I was more than pleased to see the cat spots were cleaned well. Both carpets look beautiful. Thank you.
If I check that you can use my name, please only use my nickname "Sandy" and not my full legal name. Thank you.
Brad was professional and detail oriented.
Tech's are very thorough and knowledgeable. Austin our tech was professional, polite, and called ahead as we had asked.
Arrived on time. Service men were very proffessional. We were very pleased with the tile cleaning. I would definitely reccomend Zeroez!
Just seems cleaner
The technician was on time and very professional my carpets look amazing.
No residue. Polite and clean technician
You guys did what you said you would do. Unfortunately in today's world that is a lost art. The carpets are extremely clean. The gentleman that came to do the work wore foot protection in order to not track dirt in. He was on time and very professional.
The service and it is done properly
Excellent job every time!
The excellent job Ben, your technician, did. He was very professional and friendly. We have used other companies in the past and I must say YOUR COMPANY did a superior and fantastic job. You now have a new customer for life. Again THANK YOU for the excellent job. And another THANK YOU to BEN.