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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product & service with excellent results
Thorough, efficient, always courteous employees
quick response, thorough job, kind employee.
Great service
Jake and Carter were very thorough and explained everything before they started the process. We aren't very happy with the job they did. Our rug looks very clean but it took a very long time to dry.
Great service and customer service from the gentle who clean.
Excellent work, efficient, and left everything looking perfect.
very professional, courteous and efficient.
The house looks and smells great and the gentleman was very nice and thouough
These guys always do a great job.
The entire process was very easy.
I called for an estimate, asked some questions about ZeroRez pricing and services offered and scheduled a service. The phone rep was very knowledgeable and provided detailed information.
Josh M was the technician. He notified me when he was enroute, arrived on time, informed me about every step and worked diligently to remove trouble spots in my carpet. He was very positive, professional, courteous and did amazing work! I really appreciate Josh’s hard work and dedication to a job well done.
Our house looks great, thanks to Josh and ZeroRez!
Ease of service was supurb!
Quick, efficient and Edward C (Eddie) was so positive and polite and was a great tech!
Great technicians and care for my home and furniture. My pieces were left clean as can be!
Great service and convenient Awesome tech.
Super fast and knowledgeable worker. House smells amazing and so much cleaner.
Spend more time when cleaning tile. Not a good job this go around.
Our technician was very friendly and professional! He did a great job, very thorough!
They work!! Very professional staff.
Super kind and pleasant from calling to make an appointment all the way to the tech finishing my sofa! This is the first time I've used a professional cleaning service, and now I know who I'm calling next time!
Rapid dry - deep clean - no strong chemical smell - other services available ( hard floor cleaning, walk-in shower cleaning, mattress cleaning) - staff very knowledgeable, pleasant, efficient.
The service tech, Jake, was top notch and very professional.
They are so helpful and easy to work with. Every service I've ever had was done very well. Colton did an exceptional job.
The technician was very professional and caring
Carpets look great. Fast, professional service.
When I looked at the chairs the technician had cleaned, they still had areas that needed more cleaning. The technician did reclean them, but I should not have had to ask.
The first time I had Zerorez clean some chairs two years ago, that technician really analyzed the stains and did a great job. The last two times, I have been disappointed. I will continue to use Zerorez for my carpets, but not for furniture.
I would suggest that you do more to keep your really excellent technicians (assuming the first one didn't leave for personal reasons).
We love how fast ZeroRez schedules our service. On top of that they do an excellent job cleaning our white couches.
Did a nice job we have 16 year old carpet and it looks amazing
Great service
Good and complete job done. Personal very well trained and thoughtful.