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based on 28774 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pet friendly. No hard chemicals.
Always have fully trained, professional reps who do a very good job.
Great customer service, same day service and loved the results.
Great job 👍
Very punctual, know what they are doing and leave you with like new carpets
Honest and effective
I have been a customer of Zerorez for more than 10 years and am very happy with the service.
It is easy and quick to make an appointment. Each technician has been knowledgeable, respectful, and thorough in cleaning carpets and tile/grout. I would highly recommend the company,
Service was excellent!
Very clean and professional work
The man that helped me with my rug and sofa was friendly. I believe his name was Morgan. He was informative and thorough with his cleaning. I will definitely hire Zerorez to clean my furniture and rugs, again.
Fast service , very professional, fast drying and very friendly employees
Service technician was knowledgeable and made recommendations without high pressure. Did a thorough job of cleaning and left with full instructions for continued cleaning.
The rep went to work quickly concentrating on the worst areas first and retreating a second time before he left. The carpets are spotless now.
Kendal was great… did an excellent job! He was professional, punctual, communicative and did exactly what he said he was going to do!!
The service person did a great job! He worked hard and you could tell.
The service people are the best
Makes the house smell and feel fresh!
Jake and Clayton did a wonderful job!
Very professional the both of them.
Your technician was awesome and the stain on my carpet and sofa is GOOONNNEEE!
Wonderful service, and reliable.
Very professional competitively priced.
Quick and efficient.
I was in need of their services last minute, and they jumped right on it! Response and service time was amazing.
Promt and well done
After several years of using Zerorez, I won't recommend them any longer. The technician seemed to do a good job, but when it dried, traffic areas were still just as evident, not cleaned at all.I left a good review for the technician, but should have waited until it dried. Maybe it's in the steam used , but how? I will not use Zerorez again.
Technician kept me informed. Excellent technician. Only problem he called be back and stated he could not leave until he received payment. Zerorez should inform the technician ahead of time so techs are demanding payment if payment info has already been collected from customer. Also I would love for zerorez to offer grout cleaning only. Very expensive tile cleaning when i only need and want grout cleaning.
Professional & Friendly techs, great products that clean perfectly.
On time, courteous informative, Showing you what they would be doing step-by-step Cleaning up after themselves
Harrison was very knowledgeable in explaining services and products that are good for my carpets as well as tile.
He was very thorough in cleaning out carpets. They look brand new!
And, he was very careful and respectful moving the hoses around our home.
My husband was very impressed (as was I) and said let's use you all again.
Merry Christmas!
I had a rug cleaned from a pet vomit. The stain is gone, but not the smell.
Excellent & efficient service. Carpets look great!