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based on 28774 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You arrived on time.Any area that you did you let me approve of before you finished.Very neat and considerate of my time and my home. Thank you
on-time and professional
Kendall did an awesome job. So professional and my carpets have never looked better
Very professional and explains every step of cleaning
My family loves Zerorez and have used them for about 5 years for two different homes. They are subject matter experts who do a great job. I especially like how they take the time to make suggestions and teach me about their work.
Friendly staff, great service, reasonably priced
One word sums it up, WOW!! Two outstanding Zerorez employees came out to clean our HVAC ducts, first time in 22 years… results from before to after were absolutely amazing. I feel much better knowing all of that buildup is gone! They also cleaned a ton of lint from our dryer duct, surprised at that because we clean after every load!
Absolutely recommend Zerorez, 100% perfect customer service, courtesy, professionalism, punctuality, very clean, etc. And their process is fascinating to watch, interesting technology.
Gentlemen were professional and friendly. Great job cleaning our dryer vent.
My carpet looks great!
The tech (Robert Rowan)was very thorough and took the time to answer my questions.
Vera was kind enough to call and let me know of a promotional price for the service.
Friendly, fast service
They talked the talk and walked the walk! Great job!
Quality and no residue.
Jake P was great!
Great service as always, Jake was very professional .
I have used them the past two years to deep clean my condo.
Thanks again for the great service.
We have used your services for years.
Antonio was very friendly. Furniture and rug smells much better
It was extremely easy to set up the appointment. The techs were very professional and explained every step. 100% will use again.
Even though my floor does look better, there are spots that still do not look clean enough. This creates a patchy looking floor. I do think the price was high even though I had a 20 percent discount.
The young man that came out to our home didn’t even try to clean our carpets. Not sure if he used anything more than water and hardly sprayed any of it as the carpets were dry in two hours. Still see the dirty and he did show me he could have cleaned them much more. I have been in the plumbing trade over 40 years and have seen way worse carpet come clean. Very fast response, as he told us he had just finished a very very large commercial job and then he received ours. This was the absolute waste of our money, not that I want my money back. It was a very inexpensive job that they quoted. We did receive our discount that the lady on the phone spoke off.
Not a company I would recommend to someone I didn’t like. Carpet is still showing where the furniture pressed it flat. I know to wet carpet to get rid of the flat spots.
It’s a shame too, I really like the young man and I gave him $20.
If the price is too good to be true… it is!
Easy to schedule carpet cleaning and good technicians.
I had to go over and clean the high traffic areas and remove some stains that I paid Zerorez to do. Overall the results of the carpet clean were very unsatisfactory. I know the stains and high traffic areas were something that Zerorez could do because I have used you in the past. I removed them by hand myself so I feel like my 300 dollars was wasted. The high traffic areas were went over once and didn’t look any different the next day when the carpet had dried. Again, I had do go over those areas and make them presentable. Im am not a professional carpet cleaner and I did the work I paid your company to do. The young lady that was cleaning the carpet was very pleasant and inquired about what I expected but did not deliver any of the results I expected. Again, I have used your services several times and understand what is realistic expectations of results for hiring a carpet cleaner. Really feel like my money was wasted. I should have rented a carpet cleaner from a grocery store and completed the carpet clean myself. This experience has me questioning if i will ever use your service again.
Were able to come same day of request. Dalton did a great job and was very nice and helpful.
Kendall was a polite, knowledgeable, and capable representative of your company. He did a great job!
I liked the quality of thr cleaning service and ease of booking the appointment.
Professional
Complete
Knowledgeable
Pleasant
Carpets look great. Polite and knowledgeable technician.
I used to use this service all the time but the last few visits haven’t gotten the stains out of the carpet. Not sure if it is the technicians or different chemicals but for the price, disappointing.
No opinion yet because I just got it. Service technician and helper were both very nice, professional and helpful.
Kendall and his colleague were wonderful to work with!