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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great technicians…know their capabilities and seek to find/enact solutions. Very professional.
Fast, friendly, quality work, good price.
Very hard working and professional. Got my tile and grout looking like new
Our technician was courteous, professional, timely and did a great job with our carpet and upholstery!
The technician was fine but his equipment broke and flooded the house with the smell of diesel and gave us all a headache. It dissipated this morning so it’s ok now. The job was completed but just took a lot longer than expected. I was also disappointed that the price had gone up so significantly.
I like your carpet cleaning methods - glad you don’t use soap. The most outstanding part of your company is your technicians. Kendal did a fantastic job . He was professional, very pleasant , and took care of my house, furnishings with great care. Hats off to Kendal - he is a 10!
Prompt, efficient, and professional service by Ammon and Alex of your staff.
Jaylen provided amazing customer service. He was very professional and arrived on time. It took under an hour to complete three carpets and they look brand new! I am very thankful for zerorez’s services.
My carpets were cleaned very well at a very good price.
Associate was excellent!
Excellent service! My grout had never looked better! Thanks!
Kendall was so professional and came prepared and ready to go. He was so respectful and wore a mask while he in our house. He also explained what he was going to do and was pleasant throughout the entire time he was here. He is a hard worker and an asset to your team. He did an excellent job with our tiles and grout!! We wouldn’t hesitate to request him in the future. Thank you!
Non-toxic cleaning process
We have used Zerorez for years. Your company is always dependable and professional. Antonio was a delight and did an exceptional job. Thank you!
Quality and ease of scheduling
The are dependable and do a good job on our carpet cleaning. We have been using Zerorez for years. A repeat customer for life.
Service was excellent. A+ for the young fellow who came out.
As always, Zerorez did an outstanding job, leaving our old and dirty carpet looking fresh as a daaisy. Felton was terrific and made us very happy to be a customer.
A few of the stains are re-appearing. Explain why?
Outstanding service! Knowledgeable employee who made our rugs come back to life! I use Zerorez quarterly.
We liked Felton! He did a great job.
Great experience . Very professional— superior cleaning. Great technician
Technician was on time and did a great job cleaning my carpet.
Service technician was awesome!
Ammon Bennion was great
I have brand new carpets thanks to Zerorez an Teddy who to the time and patience and had attention to detail.
Scheduling was very easy and follow up to appointment was time appropriate. The technicians that came out were super informative and very personable to deal with. Our carpet looks amazing and we will definitely be recommending to our friends.
I was so impressed with the young man Jake Pondexter that you sent to my home. I am already
a faithful customer of Zerorez and have liked every technician BUT this young man was really promoting all of your services. I am a 40-year salesperson, and it is an art to sell and not offend
your customer. I added my stairs and a bedroom and an additional rug while he was here and I was so pleased with how hard he worked to provide discounts that I told my nephew same day and he went and cleaned his carpets same day. I shared his information with several neighbors as well. He had a delightful young man with him who was in training and did a beautiful job on all my rugs. Thanks for providing such good training and always treating me fairly.
The actual/real cost is much bigger than the original estimate, which make the
estimate pretty useless and delusional. I hope the original estimate is much
more closer to final real cost.
the quality of the cleaning is just ok, not supreme, I have used carpet cleaning
company that can really clean off dark areas and make it like new. Your company
came back twice (which is nice) but still the result is not that satisfactory,given
I spent almost $300 for it.
Service was great. Technician knowledgeable and very personable. Thank you!