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based on 28774 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, friendly, courteous. Did a great job. House looks and smells great!
We have used ZeroRez for many years and will continue to do so. They are very competitive, on-time and do a great job!
Always very professional and timely!
Great service! Thanks
It makes everything clean without the worry of residue
Very professional and excellent service you've provided, I will recommend you to my friends and family members. Thank you and Happy Holidays!.
Service is excellent and results are outstanding.
You show up on time and do a great job.
Solid customer svc and cleaning!
Jake and Alberto were really thorough and explained everything very well.
Lou was very professional and did an excellent job!
Rug and upholstery look great. Our tech was the best. Great customer service!
All's well that ends well but this was the most frustrating experience I've had in ages. I made the appt by phone and it was confirmed by text. Then I started getting calls from a number not marked Zeroez (which made me not answer ... I don't trust unknown numbers) ... but did eventually hear the voicemail. Returned calls and was told I didn't have an appt. No one could explain why I had a confirmation if there was no appt. Long story short, this went back and forth. No appt. Frustratedly, I texted the number associated with the confirmation and received a call from the local Zerorez that I, indeed have an appt. Then I received an email the appt was cancelled, which I assumed to be another mistake. Sure enough, a tech never showed (after I waited all morning). Again frustratedly, I texted the number associated with the confirmation text who said the appt got cancelled (not by me!!!). They did send a tech later that day who did a very nice job. It took 2 days to dry, but, overall, the carpet looks good.
Zerorez was very helpful, did the job adequately and we are very satisfied. The technician was friendly and professional.
Always do a great job. Only company I use!!!
I had my childrens house vents completely cleaned by Jake. He did an excellent job. The clean air they are now breathing is wonderful. The dryer vent was plugged. Now clean. Everyone was very nice and very knowledgeable. Thank you
Thorough and easy to schedule. Most often the technician is friendly and helpful!
Unlike previous times I’ve used Zerores , this time my carpets were doll and dingy and they smelled like wet, dirty carpet. I’m still working on getting them redone by somebody else. I was very disappointed. It’s been less than a year since they were here previously, the cleaning was not the same.
Professional and fast
He was very prompt and thorough and very friendly. I will use zerorez in the future.
Dalton was prompt, professional, and did a fantastic job on my carpets. I will definitely call Zerorez again.
Excellent job with floor cleaning by Kendall
Dalton cleaned the carpets and did an amazingly great job. He was very professional, courteous and explained what he would be doing. He walked through the condo with me for me to show it to him and to show him any spots in the carpet that needed extra care. He worked diligently and tirelessly on cleaning the carpet. Once he was finished, the carpet looked brand now. I was very, very pleased. Dalton is definitely an asset to your company. Thank you. Richard Glass
Professional, timely and efficient. Thank you!
Everything, no odors make it very nice this time of year.
Cabe is a 10 star representative of your company !
Very easy to schedule. Effective technician
I’ve used zerorez for years and always have been happy with their service.
It’s easy to get an appointment. The technician is always prompt. He is courteous and friendly. He works well unsupervised. He paid attention to My instructions. His name is Caleb.
Easy scheduling, on time, friendly technician, good service and reasonable price.

You always send nice people who do a great job of cleaning my carpets. I am definitely a return customer.