- Phone: 904-891-0631
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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brad was very professional and worked hard to make my carpet super looking. I would use your services again if needed. Thanks Name removed
The results were fantastic! My husband and I purchased a home and hired Zerorez to clean/sanitize our tile floors and carpeted areas. When we came. back after the cleaning, the home smelled fresh and clean and the grout in the tile floors looked renewed and like new. Same with the carpet, which was ten years old. The previous owner had a cat as well and all odor was eliminated. I really love that the solution they use is safe and naturally derived. Plus, I would like to mention how professional our technician was. He was very knowledgeable and polite.
Your advertised price for four rooms was $129.00. My bill was $149.00! Tech moved no furniture.
My carpets look amazing & the technician was very professional and knowledgeable!
Zero Rez technicians are. Always professional and do a great job.
Great customer service, technician was courteous, informative and professional.
I was pleasantly surprised with how courteous Corey (I think that's his name?). Very friendly and thorough, he did a great job
It works!
Prompt and superior customer service.
Timely, friendly, clean and professional, and went over and above to make sure he got everything clean.
Robert was very professional and thorough and addressed all issues quite well.
Honest , friendly and knowledgeable personnel ! Great results !
We were very pleased with the carpet cleaning service. Our tech explained the entire process and did an excellent giving 100% getting out difficult spots.
Technician very professional and prompt . Carpet smells fresh.
Your staff is always so friendly and your technicians very knowledgeable.
I am always so pleased with your services!
Love the technology and the fact that there are no soaps or chemicals used and the service was great friendly and efficient staff.
Excellent service and very professional. Our carpet looks and feels brand new. My wife was a skeptic but after she saw the carpet and felt it, she said we are only using zerorez from now on. I will be calling to make an appointment to get our bedroom carpets cleaned.
Polite technicians and great results!
Good carpet cleaning
Prompt, professional, excellent job.
The area rugs felt oily when dry and the sun room floor (vinyl tile) had a film after it was dry.
Technician was very friendly and helpful to let us know the best option for our carpets. However, we paid extra for Pet Treatment as he said that would be the best way to remove the odor from the carpets. The rooms still have an odor (albeit better than before)
I like that it was quick and easy. The staff was very professional and was able to answer any questions that I had. He was prompt and efficient. It was an excellent experience and I will definitely continue to use this company to clean my carpets.
My carpet always comes out clean! The techs are always professional! Will not ever use another company.
Customer service in addition to the service provided
I like Zerorez but this past service was not as good as before. The man who came was very nice, the tile underneath our area carpets were soaking wet after the job was done. My husband went to mop up after he left but the man returned to help him do that. Never ever had water all over after my carpets were cleaned.
Also, after the man started to do the rugs he mentioned that they were using a citrus smell with the clean up. I have emphysema but fortunately, this is something that did not bother me.
I would recommend Zerorez again but would advise friends to clarify if cleaning their areas rugs would damage the wood floors underneath.
I like the on time. Christian called before he arrived. We showed him the areas to be clean and he did good job. Very professionl. I like him being in uniform. I would recommend Zerorez to all my friend.
I appreciated the technician's attention to the specific cleaning services I needed, as well as his honest recommendations, even though it removed services I had ordered from my final bill.
I've used Zerorez several times and they are always on time and do a great job.
good work...stains removed. prompt,knowlegable serviceman, brad. very polite and willing to help in any way he could. will definately use your company again as the need arises.
thank you!