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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The serviceman was on time, polite, and did a thorough job.thx!
Very professional, knowledgeable, courteous, timely and thorough.
They worked. Did a nice cleaning job, no chemical smell. Tech was speedy and pleasant.
Professional cleaning by very friendly and knowledgeable personnel. Ben was excellent.
After a too short time of working on my carpet and hearing too many unasked reasons for which a carpet may not end up cleaned, operator left a too wet and stained carpet that looks just the same as before the service, only still too wet after 28 hours.
Of course, this is not the first time I have this done, although surely the last one with Zerorez.
I had it cleaned once between your two services with another company and I can say there is huge difference.
I called you back by mistake, I realized later.
I think you can use an honest opinion to improve.
I still need my receipt, please.
On time and professional
Loved the explanation of products by robbie
Christian cleaned our carpets and did a great job! On time and very professional. I had a pet stain that wouldn't come up with the steamer and he explained clearly as to why it might not come up. Before he left he used a stain oxidizer and told me to vacuum the next day. The stain is about 90% gone! Two kids and two dogs do a number on my carpets, but zerorez did a fabulous job cleaning them and saving my sanity! Will definitely be using them again!
Great service and friendly knowledgeable tech
Very professional stafff. Our service technician, Robert, was outstanding!
Very thorough and knowledgable
Great cleaning service every time.
Easy scheduling, great customer service and Cory was thorough!
cost and work done was very good
Always on time. Friendly.
The two men you sent to our home were friendly, professional and paid attention to every detail. Your product and service is the best I've ever seen. The carpets, wall to wall and Oriental, are amazingly clean, but the 20 year old upholstered chair they cleaned looks as new as the day we bought it. This is remarkable. Thank you. We are already recommending you, and we will use you again ourselves. David & Pat Osteen
He was here on time, polite, knew his business and explained the entire process. Helped moved furniture too!
Did a great job and left every thing back in good shape . Very polite
Professional technician
Products and service that get the job done.
The people are polite and friendly. More importantly, the carpet looks really clean and refreshed.
The carpet seemed fresh and clean. your technicians were very courteous, conscientious and looked professional.
The dependability and professionalism of your technicians and the fact that no chemicals are used in the cleaning process.
1.Not expensive 2. Very friendly staff 3.very good work
Zerorez provides a great service at an affordable rate. My wife and I have used you guys in the past and will do so again in the future. We tell everyone who asks us to use you guys if they need their carpets or tile cleaned.
THEY ARE WORTH THE $
Staff very knowledgeable and professional
good job
There were stains that were left on my sofa cushion. If they were unable to be removed, I would like to have not been charged.
On time, quick and professional .