Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28845 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2018 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

excellent job thanks

Report a concern   February 2, 2018 — Rated 10 out of 10 by V.G. Zerorez Jacksonville
What do you like about our products and services?

Zerorez meets and exceeds all of my carpet cleaning needs. Not only was Courtney able to clean and eliminate all of the dog stains in the carpet, but he was clean, respectful, professional. Courtney was a true professional. He took the time to explain everything about the cleaning process to me.

Report a concern   February 2, 2018 — Rated 10 out of 10 by G.G. Zerorez Jacksonville
What do you like about our products and services?

I like that the company’s employees are so friendly. Getting the reminders from Zerorez are very helpful. My carpets turned out very clean, and were dry by that night!! Zerorez has come to my home twice, and I will be sure to call them when I need them again. Reagan and Eric are the best!!!

First name removed

Report a concern   February 2, 2018 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Serviceman was AWESOME!!! He was professional, friendly, courteous and knowledgeable. He did an excellent job and explained as he went. He certainly knew his business and thoroughly explained and asnswerd all questions. He made suggestions on how to get the most life out of our new carpet, but not pushy is trying to up sell. He was genuine and I appreciate and trusted his judgment. Bravo!!! Zerorez was recommended to us and I will gladly recommend to our friends and family. Thank you

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Nice people

Report a concern   February 2, 2018 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Great job!
Report a concern   February 2, 2018 — Rated 8 out of 10 by V.L. Zerorez Jacksonville
What could we do to improve?

You all did a great job! We had a cat urine stain which is super hard to get out... I still feel like it could get one more treatment but overall satisfied.
Report a concern   February 1, 2018 — Rated 9 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Too early to tell. Was impressed with Brad.
Report a concern   February 1, 2018 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

I like that your associate explained the condition of the carpet and what would work and what may not work. I guess in other words he was covering all the bases. Good business. Anyway, he did a great job. All the concerns I pointed out were covered. Very pleased with the service and will definitely recommend you to others.

Report a concern   February 1, 2018 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Very impressed with quality of service and Collin. Our kitchen floor looks brand new. I will be recommending your company and Collin to family and friends.
Report a concern   February 1, 2018 — Rated 10 out of 10 by P.E. Zerorez Jacksonville
What do you like about our products and services?

Very professional, prompt, and the work was great
Report a concern   February 1, 2018 — Rated 10 out of 10 by G.J. Zerorez Jacksonville
What do you like about our products and services?

Your field rep was courteous, prompt, and professional. Put in the time to do a proper job.
Report a concern   February 1, 2018 — Rated 10 out of 10 by N.O.S. Zerorez Jacksonville
What do you like about our products and services?

Professional and healthy
Report a concern   February 1, 2018 — Rated 10 out of 10 by R.A.S.E. Zerorez Jacksonville
What do you like about our products and services?

Service with a smile! Very knowledgeable and techs do an excellent job
Report a concern   February 1, 2018 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Corey did a great job a few weeks ago and also the other day. He wasn't able to fully remove the coffee stain but it is lighter which is good. Corey is a great asset to your company. Personable, friendly, and honest.
Report a concern   February 1, 2018 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Very professional employees and customer focused. The carpet and tile looked amazing afterwards.

Report a concern   February 1, 2018 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

How cleaned the carpets are when your done.
Report a concern   January 31, 2018 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Prompt and professional.
Report a concern   January 31, 2018 — Rated 10 out of 10 by C.K. Zerorez Jacksonville
What do you like about our products and services?

Our technician was professional and courteous. His name was Corey. The carpets look great and there is no residual "crunchiness".
Report a concern   January 31, 2018 — Rated 10 out of 10 by B.C. Zerorez Jacksonville
What do you like about our products and services?

Friendly professional service
Report a concern   January 31, 2018 — Rated 10 out of 10 by T.Z. Zerorez Jacksonville
What do you like about our products and services?

The service technicians are professional and communicate well. I understand what will be done and what areas likely will not fully recover to "like new" condition. However, I was pleasantly surprised that some problem areas did recover quite well! All areas were reviewed before and after the service was performed. I have used Zerorez before and will do so in the future.

Report a concern   January 31, 2018 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

The technician that came to clean the tile and grout did an excellent job. He arrived on time and was very professional.

i highly recommend Zerorez.
Report a concern   January 31, 2018 — Rated 9 out of 10 by D.L. Zerorez Jacksonville
What do you like about our products and services?

Courtney who came to our house was very professional and is the ultimate salesman. He was very diligent with the work he did. We are pleased with the job that he did.

We will be moving to Indiana and will definetly seek out the next Zerorez company. Thank you for being there for us over the years,

First name removed and Ed Last name removed
Report a concern   January 31, 2018 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Products work well, service is always excellent
Report a concern   January 31, 2018 — Rated 10 out of 10 by N.G. Zerorez Jacksonville
What do you like about our products and services?

Professional, polite, thorough

Report a concern   January 30, 2018 — Rated 5 out of 10 by R.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

After a day, smells musky
Report a concern   January 30, 2018 — Rated 10 out of 10 by W.V. Zerorez Jacksonville
What do you like about our products and services?

Great customer service

Report a concern   January 30, 2018 — Rated 10 out of 10 by P.F. Zerorez Jacksonville
What do you like about our products and services?

Robert Crowd was very knowledgeable about the service and all the ways to clean
my carpets. He worked swiftly and did a great job. It looks like I have new carpets.
I'm getting lots of raves from my family. I definitely will recommend to my family and
friends. Zerorez has lived up to their ads and my expectations. Thanks.......First name removed

Report a concern   January 30, 2018 — Rated 10 out of 10 by S.A. Zerorez Jacksonville
What do you like about our products and services?

Friendly service.

Report a concern   January 30, 2018 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

First time using your service I am very happy with it my house looks beautiful, I would recommend you to anyone that needs their carpets cleaned outstanding service...

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