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based on 26431 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate your honest, upfront pricing. The entire experience, from my initial call for information, to making my appointment, to meeting Robert yesterday. Zerorez sets the bar for all other companies in your industry. Keep doing what you're doing! Robert is an amazing associate. He represents Zerorez with class and professionalism. When I book my next appointment, I will request Robert again; he made that much of a positive impression on me. Please be sure he is recognized for his hard work.
Very polite representative. Explained everything, and was a pleasure to have in our home. Also, the outcome of the carpets was extremely good.
DAVE runs a tight ship, I wouldn't use anyone else!
I love how clean and fresh my carpets stay long after my carpets have been cleaned. And the tile really look wonderful .... didn't think the grout would turn light gray but it did... yay... all looks great and the technician was so nice and very knowledgeable.
The technician Eric Ryan was excellent. He went above and beyond. The results were even better than I expected for my carpet cleaning.
We had a great experience with Zerorez! On time, professional, polite, and our carpets looks great! We were worried about showing our house to potential buyers because of the carpet condition but after the cleaning, we aren't worried at all! They look fabulous! Would definitely recommend Zerorez to others and will use them again in the future. Thanks so much!
Carpet looks brand new. Robbie did an awesome job. He was professional, polite and courteous.
Efficient and friendly young man that provided our cleaning
Because I called our carpet a rug, I got to pay extra. You need to have your reservation folks point out this difference in pricing.. We older people use the terms rugs and carpets interchangeably
Excellent product! Clean and no harmful chemicals for pets or children. Very professional service!
Your service men have always been prompt, friendly, and efficient. They provided information about the process they were using and guidlines for drying time.
Great customer service, fast, very affordable, did an amazing job on my carpets even with my pet stains!! Will use again!
Eric was very good and explain everything an answer all our question he was so nice an so polite thank you so much First name removed anjohn Last name removed
After my first experience with Zerorez which turned out great I used them again. Not to my surprise it was a second great experience. Robert was knowledgeable friendy tech and the product worked very well on the tiled floor.
Nice smell, nice technician, great service
Dale and Chris both did an excellent job. Very professional.
Prompt, friendly, neat and best of all did a wonderful job!!! Plus it smells so nice when he starts and when he finished the job.
Did great cleaning older carpets.
The carpet is clean
Rugs looked and smelled clean and were not too wet!
It's a very thorough clean and my rugs and furniture dry quickly.
Service was easy and no drama!
We are so thankful for Zerorez. Amazing job of cleaning by your representative. The carpets are clean! YAY!
The pricing is very fair and the work and results are always great. The technician is always courteous.
Zack did an excellent job...very efficient.
Heard about you on the radio (Hannity ad) and thought I would give you a try and glad I did!
The initial phone call was professional and she gave me all the detailed info that I asked for in our conversation. She set me an appointment and he was there on time. In fact he left me a message while I was out and said he was ahead of schedule and would like to come earlier! It was very nice that he called me prior to my appointment and said he was 30 minutes away and would be at my home shortly. When he arrived I showed him around the house with major concern about a hot chocolate stain in a bedroom. Then he proceeded with cleaning and was so amazed how fast and soPhone number removed clean my carpet (light beige) looked after those dark traffic stains. I would VERY MUCH recommend....my business profession is a hospitality concierge communicating with the public everyday. Word of mouth is the best advertising!
The cleaning was effective and the technician was professional and courteous.
No residue, great people
The rep was on time, courteous, and clean. He took the time to listen to my concerns and address them properly. He explained the process and also did not try to overcharge or upsell stuff I didn't need. That happened last time I I hired a carpet company. They totally ripped me off and did not do half as good of a job as Zerorez did.
Tech was was friendly and respectful. Wasted no time getting his job done . He is an asset to your company. We will use you again for our cleaning needs. Job well done.
Efficient; easy;good