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based on 28849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There r still spots that did not come out
Very pleased with the service. The tech was very professional and courteous. The carpet looks great and is residue free. Outstanding!
Cleaners were professional and very thorough in every step of the process. Zerorez provided excellent service and we couldn’t be happier with the result!
Regan was a very pleasant man, called before he got here and was very efficient and helpful in diagnosing issues with the carpets and rugs.
Everything looks brand new and we are very pleased with the value of the process. Never having used this process before, we are pleased to recommend it to our friends and neighbors.
Thanks!
Shelly and Stu Merrill
Always on time, efficient, pleasant technicians and quality service at a fair price.
Michael was courteous, fast, and knowledgeable. He took care of our carpet - no fuss no muss. I was amazed at how many stains came up with your process
Technician was knowledgable and friendly. Allowed me to customize the services I needed fter he got to my home...a combination of carpet, grout, and furniture cleaning. Fees were reasonable.
This was our first time using Zerorez. Zach, the technician that did our cleanings, was prompt, professional, and informative. He was respectful of our home, something I can’t say for “some” of the people from their competitors a. Great job! We will use him again!
Sincerely,
First name removed
The friendly technician. The carpet was clean and all stains were removed.
Very prompt actually early and the two guys that serviced my home did a great job in a reasonable amount of time . They were pleasant and did a great job of keeping the floors surrounding the carpet and upholstered furniture neat and clean. The furniture also cleaned up very nicely.
Arrived when scheduled. Mitch and Darius were polite, friendly and informative. Job done in timely manner. Carpets look wonderful. Will call again and recommend . Very satisfied. Thanks guys
My furniture almost looked brand new when he finished cleaning. Excellent job.
Service tech was very thorough and concerned about doing his job properly.
your technician was polite, professional and knowledgeable- no faults there. Unfortunately the service did not leave us with the expected results. The shower tile ended up with a white film all over that was not even there before. I tried soft scrub on a tile and was able to remove the film your process didn't, photos available. The purpose of using your company was to avoid me having to clean and seal the shower that I'm now having to do.
Great job and price!
Always professional & courteous. Never late. The carpets look great! Love that your company doesn't use a lot of chemicals & detergents. It's a much cleaner process.
Awesome!!
The carpets are not damp. Stains do not show up again. Deodorizing is great. The price is reasonable and allows me to do best upkeep of carpeting.
Service people have akways been competent and courteous.
Just felt like the job was subpar. Carpets were very wet until Monday and don’t seem any cleaner..
Reagan was so professional . He did a fantastic job!!
Pet safe. No residue. Professionalism of your staff. Staff also knowledge in your products and was able to communicate the information clearly to me. Also the cost was comparable.
The guys were very professional. They explained to me what they were going to do before they started
Friendly,knowledgeable technicians !
The service was excellent.
No hard upsale
Pleased with results.
Great
Great service and product! Good value!
Reagan was quite professional and very kind to my three year old twin boys. Also, The carpet looked brand new after his cleaning.

Our rug came out fine. However the tile/grout cleaning - behind the toilet wasn't done, some corners of the wall were left not complete and areas that the tile meets up against the wall were not totally cleaned.