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26431 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would highly recommend zerorex!
I have had Zerorez service my floors multiple times. Every time all personal are very professional, clean cut, friendly and willing to assist with whatever I ask.
Prompt, courteous, and excellent quality service. Technicians delivered all sevices that were previous discussed. This was not my first service call and nor will it be the last! I recommend the company. They have high, honest standards.
The service is great and done quickly. The areas cleaned dry faster than others and if the service person is able to arrive earlier they call..😊 I had an appointment for 1 and he was able to come at 11:30...it is the second time I've used them and would use them always!
Excellent thank you
On time , curteous, and did a great job cleaning carpets
Along the edges of the carpet next to the wall the dark edges did not clean. That is the area where the carpet shows it is dirty.
I've been using Zerotez for years. They do a great job!
Always great results and technicians.
You left so much chemical residue on the tile floors I had to buy a steam cleaner and do them myself! Not what I expected or paid for $890 later!!! They didn't even move the sofa in the middle of the room but rather went around it leaving a mess from the cleaning spray--again which I had to clean up. They did a goog job on the grout and carpets though eve the 3 rating.
They seemed more focused on measuring square footage and what they would charge me than the job at hand. I should have gone with Stanley Steamer but you guys were recommended. I won't make that mistake again nor would I recommend it to anyone else.
Overall a very disappointing experience not to be repeated. And as if to sum it all up my name is Bill not First name removed !
Ben was awesome and very informative and professional!
The service was excellent. The results were excellent, however the price for what was cleaned was about 1/3 too high. I'll definitely try to clean it myself first next time.
Very good cleaning process. On time. Very dependable.
Brad Swain was awesome! Professional, answered my questions, and gave recommendations.
I would highly recommend him to anyone and will keep his name to request him in the future!
-G. Last name removed
Always reliable, fast friendly service.
On time, friendly, efficient.
Very friendly concerned, professional people. Fast work. Nice smell. And it dries reasonably fast too. You're on my speed dial.
The ease of setting up the appointment.
Matt was eager to do a really excellent job and did! We are very satisfied.
Great price with great service!
QUICK RESPONSE TIME.
Matt from Zerorez did a wonderful job cleaning our carpeting. After politely introducing himself he went about and assessed what was needed to be done and then proceeded to efficiently clean and deodorize our carpeting in a timely manner. We are definitely pleased with Matt and Zeorez and will recommend Zerorez to our friends and neighbors, as did our neighbors to us. Thanks Zerorez and Matt for your professional cleaning job! First name removed
The explanation of products used on carpet and the knowledge of cleaning by technician.
Based on our first use of this system, it seems to be an effective way to clean carpets without the residue that does tend to build up over multiple treatments by chemical solutions.
Timely response and professional work ethic.
How polite and thorough they were
The young man that came to my house, was so nice. Very willing to please. I will be requesting him again.
Very good service and good results
Great people, great results, and a great price!