Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28849 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2018 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

The service guy was great, His name was "T". Did a fantastic job on the carpet

Report a concern   May 30, 2018 — Rated 10 out of 10 by H.C. Zerorez Jacksonville
What do you like about our products and services?

Professional, quick, outstanding product, great service....

Report a concern   May 29, 2018 — Rated 10 out of 10 by Percy Rosenbloom Zerorez Jacksonville
What do you like about our products and services?

Good communication and good service; plus the process works and doesn't leave a sticky residue. Also, it doesn't take too long for the carpet to be returned to use.

Report a concern   May 29, 2018 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

prompt, thorough,friendly

Report a concern   May 28, 2018 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

My technician was efficient and did a wonderful job. Several stains are not longer visible and my carpets look fabulous.

Report a concern   May 28, 2018 — Rated 9 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Young man was verypolite

Report a concern   May 28, 2018 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Very nice, great price. Great work. Loved my results!!

Report a concern   May 28, 2018 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Absolutely satisified. Our Tech Zachary got some tough stains out!

Report a concern   May 28, 2018 — Rated 5 out of 10 by K.O. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Spoke several times by phone regarding a coupon discount..when rug cleaning was done the discount did not cover the work performed.

The technician that cleaned the rugs did an excellent job..I would give him a 10

Report a concern   May 27, 2018 — Rated 10 out of 10 by E.B. Zerorez Jacksonville
What do you like about our products and services?

The company delivers what it promises. Our technician listens to,what we needed done and he explained what results we could expect. We were not disappointed. Our technician was courteous and professional.

Report a concern   May 27, 2018 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

Environmentally friendly, nice employees, great service

Report a concern   May 27, 2018 — Rated 8 out of 10 by D.W. Zerorez Jacksonville
What could we do to improve?

After 10 hours the floors were still soaking wet. The guy did a great job and it looks well but the floors were soaking wet. Even the next morning, today, there are still areas that are wet.

Report a concern   May 27, 2018 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

Quick, efficient and clean. Kaden was very professional.

Report a concern   May 27, 2018 — Rated 10 out of 10 by Omar Farhat Zerorez Jacksonville
What do you like about our products and services?

On time very responsive and cleaned carpet and chairs would recommend

Report a concern   May 27, 2018 — Rated 10 out of 10 by Sharon Dawkins Zerorez Jacksonville
What do you like about our products and services?

The 4 rooms cleaned look great. The service technician was professional. He explained what he was going to do, after I identified the rooms to be cleaned. The cleaning machine wasn’t noisy. He did not use my water, the company provided the water on their truck. And the cleaning solution wasn’t loud smelling. I have seasonal allergies and I did not have any symptoms while my carpets were being cleaned. I would recommend this company. And I will use them again.

Report a concern   May 27, 2018 — Rated 10 out of 10 by L.A.M. Zerorez Jacksonville
What do you like about our products and services?

The gentlemen called ahead, and were on time. Very professional, explained exactly what they were going to do. When the job was done, they cleaned up everything. Very friendly. I have already recommended Zeronez to my friend. Thank you.

Report a concern   May 27, 2018 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

I have not seen the final result but the scheduling and pick up were very professionally handled.

Report a concern   May 27, 2018 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

The tech did a wonderful job. Better than last time.

Report a concern   May 27, 2018 — Rated 10 out of 10 by E.J. Zerorez Jacksonville
What do you like about our products and services?

Very nice service men, helpful, efficient and they did a great job!

Report a concern   May 27, 2018 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Professional and courteous service.

Report a concern   May 27, 2018 — Rated 10 out of 10 by Judy Wheelwright Zerorez Jacksonville
What do you like about our products and services?

Excellent!!! Your rep was friendly, courteous and did great work!

Report a concern   May 26, 2018 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Excellent cleaning and service

Report a concern   May 26, 2018 — Rated 10 out of 10 by C.E.L. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that the grout on my tile floor is almost like new when you are finished with my floor.

Report a concern   May 26, 2018 — Rated 10 out of 10 by Thomas Clift Zerorez Jacksonville
What do you like about our products and services?

We are repeat customers. The quality of your service, the pricing, and the knowledgable and curious staff are the primary reasons we indeed repeat customers.

Report a concern   May 26, 2018 — Rated 10 out of 10 by Blake Meacham Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional and informative. You did a fantastic job, no odor or stain to be found

Report a concern   May 25, 2018 — Rated 10 out of 10 by George Villareal Zerorez Jacksonville
What do you like about our products and services?

TYPICAL EXCELLENT SERVICE! Great attitude of my service technician. My 4 years old Berber carpet looks brand new again

Report a concern   May 25, 2018 — Rated 10 out of 10 by E.A.J.M. Zerorez Jacksonville
What do you like about our products and services?

Environmentally friendly and Dale was a great technician.

Report a concern   May 25, 2018 — Rated 10 out of 10 by C.N. Zerorez Jacksonville
What do you like about our products and services?

Friendly staff. Showed up within window that said would. Tile & grout were cleaned. Can see that they respected & cared for my home by putting guards on corner posts. Were able to answer any questions that I had. Really cannot ask for much more than that. Thank you. Name removed.

Report a concern   May 25, 2018 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Prompt, thorough and a great process in great customer service

Report a concern   May 24, 2018 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Timely, efficient and quality work


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