Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26434 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Clean, residue – free, no saturation, Attentive customer service

Report a concern   September 28, 2017 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

Mitch, the service technician was super and awesome. He answered all my questions before during and after cleaning my carpets and tiles. I would highly recommend this company to anyone and asks for Mitch as the technician. Highly recommend him for a pay raise!!

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

first time I've used zerorez, very happy with the results also Brad did a good job explaning how your product worked, he was very knowledgeable. I would recommend zerorez to my friends and family.

Report a concern   September 28, 2017 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Good job and good people. Relatives are arriving tonight for my mother's 90th birthday. All looks great.

Report a concern   September 28, 2017 — Rated 8 out of 10 by C.O. Zerorez Jacksonville
What could we do to improve?

Lower price, less white residue left behind.

Report a concern   September 28, 2017 — Rated 10 out of 10 by R.P. Zerorez Jacksonville
What do you like about our products and services?

Employees were knowledgeable, professional, and courteous. My carpet looks like new again.

Report a concern   September 27, 2017 — Rated 9 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Courteous and professional

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Carpets looks real nice. Technician efficient and professional.

Report a concern   September 27, 2017 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

Fast, courteous, and great results both with carpet and tile cleaning.

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Prompt response

Report a concern   September 27, 2017 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was super friendly and helpful in offering suggestions on cleaning services. He even managed to get a dark stain out that was in the carpet prior to my moving in. I will definitely be scheduling cleaning services when I'm ready to move again.

Report a concern   September 26, 2017 — Rated 10 out of 10 by E.R. Zerorez Jacksonville
What do you like about our products and services?

We had big black lines across our entire living room. We had our house painted and the painters taped brown paper on the carpet so they wouldn't track in. The glue from the tape would not come out even with our newly purchased carpet cleaner from Cosco. I thought we were going to have to buy new carpet.

Brad said he doubted it would come out after several cleaning attempts, but after getting on his hands and knees and scrubbing with your natural cleanser full strength a zillion times it ALL came out! We are thrilled and greatly appreciate his being so determined to help us.

My husband has a rare disease and is effected by fragrances but your natural lemon cleaner did not bother him.

We are very pleased with your service. Thank you!

Report a concern   September 26, 2017 — Rated 10 out of 10 by P.B. Zerorez Jacksonville
What do you like about our products and services?

The service reps arrived, put on shoe protectors and gave a estimated time of service. They were concerned about how good of a job we felt they did. They did an outstanding job! The carpet looks like brand new! Thank you.

Report a concern   September 26, 2017 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

Quick. Courteous. Good result

Report a concern   September 26, 2017 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

They called that they were on their way, arrived on-time. Dressed professionally, and showed respect for my home, bump guards installed. They took their time to ensure the job was done right. My carpets are clean.

Report a concern   September 25, 2017 — Rated 10 out of 10 by K.I. Zerorez Jacksonville
What do you like about our products and services?

Always prompt courteous we have used your service previously and have had excellent results

Report a concern   September 25, 2017 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Organic
Excellent customer service
Make it right if unsatisfied

Report a concern   September 25, 2017 — Rated 10 out of 10 by T.F. Zerorez Jacksonville
What do you like about our products and services?

Ivan is very meticulous and I very much appreciated that.

Report a concern   September 25, 2017 — Rated 10 out of 10 by A.V.C. Zerorez Jacksonville
What do you like about our products and services?

What isn't there to like. They're the best in town!

Report a concern   September 23, 2017 — Rated 2 out of 10 by L.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Didn't do a good job, they were in and out in about 30 minutes. Very rushed job.

Report a concern   September 23, 2017 — Rated 10 out of 10 by T.A.L.O. Zerorez Jacksonville
What do you like about our products and services?

LOW MOISTURE BUT HIGH CLEAN

Report a concern   September 23, 2017 — Rated 9 out of 10 by G.E. Zerorez Jacksonville
What do you like about our products and services?

Knowledge

Report a concern   September 23, 2017 — Rated 10 out of 10 by S.E. Zerorez Jacksonville
What do you like about our products and services?

You always provide exactly what you promise
No hidden fees
No surprises

Our carpets always look great afterwards!!

Report a concern   September 23, 2017 — Rated 10 out of 10 by K.W. Zerorez Jacksonville
What do you like about our products and services?

Excellent service and I would highly recommend.

Report a concern   September 23, 2017 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

It is fast and efficient.

Report a concern   September 22, 2017 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Courteous, always professional, prompt and attentive to my requests.

Report a concern   September 22, 2017 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

Robert was a polite and informative technician. The carpets looked great, smelled good and was completed in a timely manner.

Report a concern   September 22, 2017 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Great results!

Report a concern   September 22, 2017 — Rated 10 out of 10 by H.M. Zerorez Jacksonville
What do you like about our products and services?

Brad and Michael were awesome. Great information, polite, professional and very friendly. My carpet looks brand new and smells wonderful. They were very informative and unobtrusive. Great representatives of your company!

Report a concern   September 22, 2017 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

I like the product and service.


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