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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good product, you stand behind it and fair pricing.
The technician was a great kid. He took a lot of pride in his work and he did a fabulous job. The carpets looked really good when he was finished.
Ben was extremely kind and helpful. We felt very comfortable with him and how he took the time to explain to us how the whole process works. Our carpet feels and look so much cleaner!
The results were very nice and the tech was very good. I was nervous about having it do but, I love it.
Your service people are VERY knowledgeable and our rugs look SO much better after they have been cleaned.
Robert did an excellent job.
Zerorez uses wonderful products that leave carpets soft and clean.
Their prices are very reasonable.
My technician, Colin, was professional and polite. He took great care in leaving my home neat and clean.
I have recommended Zerorez to friends
I will definitely use Zerorez in the future.
I was not there when you did our carpets - my husband was. He reported super courteous service and when I was able to see the end product - 24 hours later - it was like night and day. We had stairs, a couple of bedrooms and a sofa all "zerorezed" and you did a superb job - we'll have you back - thank you VERY much! First name removed S., Atlantic Beach, FL
Mitch and David were very professional. They explained the process and did an excellent job. The carpets look great. Thank you.
good and courtious
We have used Zerorez twice and both times, our experience has been nothing but positive. Friendly staff on the phone to make the appointment, professional, hard working carpet cleaners, & the carpet looks awesome. Would definitely recommend!
I’ve always used Zerorez because they do the job right and are always professional and courteous.
Friendly service, prompt arrival, services are great
Thanks to Robby for doing a fantastic job of cleaning my carpet. He called to let me know he was on his way and arrived on time. He completed the work in about one hour, but before he left asked if I had any questions or concerns. The carpet looks great and the house smells much better. Thanks
The products are family and pet friendly and smell awesome. The service was outstanding, very timely, and the gentleman cleaning the carpet was very courteous.
Very professional and friendly staff, to include the receptionists on the phone and the technician that came to our home. Thanks, Zerorez!
Technician was outstanding. Professional, courteous, knowledgeable and effective. Process was simple and effective. No residue, clean results and dried perfectly.
Your service rep was professional, friendly and quick. Did not push the other products but shared their value when asked. Great job. Thanks Name removed
Extremely satisfied with the work from Zerorez. My carpets and upholstery look like new. Friendly technicians who are very easy to work with.
Zereorez did a great job cleaning the tile and grout in my home. Collin was very polite and skilled.
Very professional and cleaned my carpets and furniture perfectly!
Professional, friendly, courteous, efficient. A great experience.
Upon arrival at our home Matt was professional and did an excellent job cleaning the carpets throughout our home. The carpets look almost brand new. We were more than satisfied, in fact we were very surprised as to how well our carpets looked this morning. We were also pleased with how fast the carpets dried. I would recommend Zerorez to anyone!
While the technician was very friendly and came out a second time, the treatment did not rectify the cat urine smell in the room. It looks like we will need to replace the carpet.
Great job. You got the stains out.
The representative was very nice, professional and the price was reasonable.
Great job! The carpet and tile came out very nice. I was given a quote and that is what I paid. There were no hidden charges like most companies. The only thing is that I had asked him to do the foyer. It is a very small area so he probably forgot about it. I didn't realize he had not done it until after he left. I was not charged as it was not listed on the receipt. Other than that I was very pleased. Name removed
Technician called in advance to let me know when he would be at my home.
He explained the different services available in great detail.
Technician was energetic and friendly.
The carpet and upholstery cleaning turned out fantastic!!
Quality cleaning without dirt-attracting residue.
Robert was on time, thorough and finished when he said he would.
Smell good, chemical free and they work!