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based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My tech did a great job.
The technicians are great!. They are very service oriented. I also like the fact that the carpet cleaning is pet friendly and odor free.
Your cleaning representative representative continually mentioned certain parts of the rug stains could not be cleaned. The rugs looked like they were never cleaned-those spots, still looks very bad.
Representative dragged hose throughout the house leaving stain marks on the tiles out side every room he cleaned. These cleaning chemicals needed to be clean several times.
He never cleaned the spots or ever mentioned them to me.
After paying $129 I'm totally dissatisfied with the work and will probably seek out another company in the future.
The most you can do to make things right is to return some portion of the money, as a remedy for the clean up following the mess he made on the tiles.
Shaquille was prompt and very efficient in completing the carpet cleaning. The carpets look great and we will continue to use Zerorez and recommend Zerorez to our family and acquaintenances
Technician was very professional, customer service oriented.... wanted to see how much difference he could make in cleaning the carpet and tile versus the status quo and would do whatever I asked with an eager response
over all it was a good job. but when my wife and I went to go and look at the job. we noticed a red spot in the dinning room. guest bedroom, master bedroom, hall way had several ares that needed to be touched up.And we think gum in the living room. we called back for you guys to touch up. they took note and said no problem that they would come back. but then tech guy called me and demanded for me to be there. I told him I was not going to be able to. He was very upset. then he called again. my wife answered and he was very rude and said he couldn't find any spots to touch up and my wife said ok. then he called 3 minutes later and said that he had done it all already. in 3 minutes? I will be going out this morning to look at it.
We are very satisfied with the service we received from Zerorez. We have other things we will have them do when we are ready.
Great service
When I came home I was impressed with the cleanliness and fresh scent. Thx
Your gentleman who cleaned for us was excellent. He had cleaned for us before, he listened to my request and went over and above what I asked for. We will use zerorez in our family's business. Thanks.
The technician was very professional and did a wonderful job cleaning our carpet. Carpets look great! Thanks Zerorez!
Professional. Friendly. Thorough. My carpets and chairs came very clean.
Quality work
Very pleased with the tech (Robert) and the service
The service leaves no residue and makes the carpet very soft!
Environmentally friendly
The carpet looks great. The guys were very professional and came in ready to get started. They were in and out in 30 minutes.
Technician was great! Service was great! Would definitely use this company again.
Richard was very professional and explained the process of cleaning my rugs. Rugs look great and smell wonderful. I would definitely recommend Zerorez to all my friends and family.Thank you.
Prompt, efficient, thorough and courteous.
Thank you.
Appointment was fitted in very quickly, within 24 hrs. We were given a time window and a courtesy call 30 minutes before arrival. Quick and painless, carpets tried within hours.
I love that your technicians know what they are talking about and make sincere recommendations
The technician was excellent (Shaquile) was great. First class all the way
Great service. Thank you
Customer service, price
Brad is awesome from your company. He does an excellent job with complete and total professionalism. Thank you so much for the awesome customer service!
Quick response, efficient and congenial workers, excellent results!
Great job of cleaning my carpets. The smell was pleasant and the carpets dried rapidly with our ceiling fans. Brad was terrific. I will recommend your company to all my friends and neighbors.
Punctual and friendly service people. Great job!
Professional techs and natural products