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based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Honest and quick! Great customer service. Thank y’all!!
Ease of scheduling and super nice employees
the fact that you don't use soap or harsh cleaners. Staff very professional and wants to educate you about the care of your carpet.
Very happy with it
Corner protectors. Carpets look good. Reasonable price.
I love the way my carpets look and smell after being cleaned by Zerorez!! I also like the fact that your cleaning solution is all natural, so I don't have any harmful chemicals in my carpets that may affect my pets.
On a professional level, this is the second time I've used Zerorez and I couldn't be happier with the professionalism of your technicians. Most recently, Willard was very punctual, knowledgeable, and did an excellent job on my carpets. I couldn't be happier - thank you Zerorez!
WORKS ON CARPET
You did a great job and were very fast & efficient!
Always do a great job.
powder works great for in-between touch up cleaning.
Thank you
Your people,
Your product,
Your Service..
That's why I keep coming bavk.
Good Luck and God Bless,
First name removed C. Last name removed
10-07-17
Tech was nice and professional. Really got the carpet cleaned and blended even with extremely worn area adjoining a covered area.
Great cleaning w/ no residue ; professional
Staff from office to techs all polite and professional.
Very thorough and courteous. Gets out stains that seem permanent.
Quick, effective, and efficient. Zerorez products are safe for family, pets and the environment. These are extremely important to me.
Customer service is always great. They always do a great job cleaning my carpets. Their cleaning solution has a nice clean orangey smell.
Very thorough and professional service. Carpets and tile super clean!
The technician, Robert was on time, called ahead to verify the appointment, and carefully explained the work to be done. He explained options, and once the work to be accomplished was verified, did an outstanding job cleaning the carpets. He was polite and very conscientious about the protection of our home and wore foot protection, as well. I would highly recommend Robert and Zerorez in the future.
No soap residue, carpets are really clean and employees are polite and a pleasure to have in your home
Professional, On time, priced well and techs do a good job.
Ease of scheduling. Knowledgeable service tech. Feel of the carpeting after drying. Worth the price charged.
The end reult
Awesome! Professional and very trustworthy!
Increased the price by .20 per sf. After quoted differently. Didn't like the way the tech acted as if he didn't want to do the job. There was a flood and residue was on the floor. The equipment did the job and the end results were nice. I would recomend the work. It don't trust the quote.
We're sorry that you don't feel that you received a proper quote for the cleaning you needed done. All quotes that are given over the phone are only estimates and are subject to re-evaluation upon the technicians arrival and inspection. Our technicians worked diligently to provide you with the best possible service and results at a fair price that was quoted and explained to you before the work began. If you have any other concerns you can always reach us through our customer call center. Please keep us in mind for your future cleaning needs.
Did a great job all around!
Great rep! Liked Eric. Punctual. I received all the prep information I needed ahead of time. Carpet looks great. Thanks.
Very professional representative on phone and the employee who came to clean
carpets are clean, dried quickly - service was outstanding!
Technician was very prompt and courteous. I was able to get an appointment when I needed one. Carpets are clean and fresh.
One time, professional, no high pressure sales and great results!