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based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, great work
ZeroRez does the best job cleaning my carpet. Hands down!
Robert arrived on time. He came in and we walked the house together discussing my concerns and he would tell me the options I had and we came up with a plan. He treated my pet stains and cleaned the carpets and one area rug. When done my house smelled clean and my carpets looked great. I have a Hoover steamvac and clean my carpets regularly because of our pets, I didn't know how much better they could look with professional cleaning. Now I feel confident about having company over the holidays. I am very pleased with the results.
Friendly technicians and good product
Professional, on time, reasonably priced, my carpets are clean without a bunch of toxins.
The technician was very professional and asked several times if I seen any area that needed to be gone over again. He did an excellent job!
Always the best!! Would not consider any other company.
The carpet was left very wet. The stains did not come out. 2 rooms were done not a walk in closet. Tracked dirty grit all over the bamboo floors in the hall.
Courtesy, professionalism, and a job well-done!
The carpet looked wonderful. David took great pride in doing a good job, not just doing the job. He was pleasant and efficient.
The service was great but the cost is high.
My carpets are 15 years old and they look great after cleaned by zerorez. I am very pleased with the service and the results. I have already recommended to co workers and friends.
Quick, friendly, and effective service!!
I have pets, and my carpets were a mess. The technician treated the carpets to help release stains, then cleaned all of them in my 2-story home. They cleaned up beautifully!
Service rep was great, floors were the cleanest that I’ve ever seen them.
Professional. On time. Did a great job!
The technicians are knowledgeable and helpful. I’ve even using Zerorez since moving to Jacksonville 13 years ago.
Can get service quickly. Carpet dries fairly fast. Price is reasonable. Carpet looks great after the service.
I like that you're chemical-free and safe for kids and pets. Every technician that has been to our house has been incredibly professional and kind.
Professional technician and reasonable prices. The job gets done right.
Your man rushed through in a half hour and there were spots totally missed,did not vacuum first $222.00 PER HALF HOUR? PRETTY EXPENSIVE!
Very professional, thorough, and excellent service. Brad was very professional, courteous and did a great job. My house smells amazing and my carpets have not been this clean since they were new. Will be a return customer for life!
Excellent work period. Sofa and carpet look great. Arrived on time and he was very professional.
Carpet looks great. Dried real
Fast
Carpet had been neglected for a while and they made it look like new.
Top quality job and good people who respect your home while doing a fine job. Jared was fantastic.
I had an issue when our carpets were cleaned. A new person was sent out and hey were redone & look absolutely amazing!
Excellent cleaning with minimum drying time
Representative very knowledgeable about cleaning process and very amiable to chat with-definitely will use Zerorez in the future
Service was great. Tech was great and did a great job.
No high pressure for additional service or products. The price quoted is what I paid.