Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26434 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2018 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Eric was professional and efficient. He was organized and helpful and my carpet looks great.

Report a concern   January 18, 2018 — Rated 5 out of 10 by Y.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

chairs were not cleaned completely, top and sides were left untreated. Better attention to detail would have prevented this

Report a concern   January 18, 2018 — Rated 10 out of 10 by B.G. Zerorez Jacksonville
What do you like about our products and services?

Michael was excellent. I left a phone message on how well he performed his responsibilities. Excellent. Name removed

Report a concern   January 18, 2018 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

Friendly,professional, timely technician.reasonably priced , superb results

Report a concern   January 18, 2018 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Collin did a wonderful and professional job. I highly recommend

Report a concern   January 18, 2018 — Rated 10 out of 10 by Y.K. Zerorez Jacksonville
What do you like about our products and services?

He took time and done awesome job with new truck!! We live you guys thank you!! The best carpet cleaning in JAX!! *****

Report a concern   January 18, 2018 — Rated 10 out of 10 by N.G. Zerorez Jacksonville
What do you like about our products and services?

Great smell, thorough cleaning.

Report a concern   January 17, 2018 — Rated 8 out of 10 by J.B. Zerorez Jacksonville
What could we do to improve?

My spots are still there😩

Report a concern   January 17, 2018 — Rated 10 out of 10 by M.L. Zerorez Jacksonville
What do you like about our products and services?

Excellent technician and great results! Ben was super nice, extremely informative and quick! We always use Zerorez!

Report a concern   January 17, 2018 — Rated 10 out of 10 by E.D.M. Zerorez Jacksonville
What do you like about our products and services?

Always nice, and Great Service!

Report a concern   January 17, 2018 — Rated 10 out of 10 by R.C. Zerorez Jacksonville
What do you like about our products and services?

Professional, friendly, quick, and the smell was not over powering.

Report a concern   January 16, 2018 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

Great service. Carpet looks and feels great.

Report a concern   January 16, 2018 — Rated 7 out of 10 by K.G. Zerorez Jacksonville
What could we do to improve?

I’ve heard the service is outstanding for carpet. I had them come out to clean my tile and white grout. The results were good, but not overly remarkable. I think as good as can be expected for 20 year old tile and grout.

Regarding the technician, he was on time, very polite and did a great job. He cleaned up everything before he left and thoroughly explained the whole process and results.

I would recommend the service for carpets and newer tile work. I don’t think I’ll have them out again for my bathrooms because I don’t think the results are quite worth the investment.

Report a concern   January 16, 2018 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Convenient and works well

Report a concern   January 16, 2018 — Rated 9 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Area rug and 4 rooms cleaned and looks much improved. Service was good
Thank you.

Report a concern   January 16, 2018 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

I have used you company several times now. The technicians are always within the time allotted. They have always been very courteous, friendly and knowledgeable. I have been happy with the thoroughness and care that is taken to clean my carpet. Thank you!

Report a concern   January 16, 2018 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

I waited a few days until my carpet fully dried out, & it looks really clean & fresh. Very happy!

Report a concern   January 15, 2018 — Rated 10 out of 10 by R.A.L.M. Zerorez Jacksonville
What do you like about our products and services?

Great service at a fair price. Easy to schedule. Happy customer.

Report a concern   January 15, 2018 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Great service and carpets always come out clean.

Report a concern   January 15, 2018 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

The cleaning was thorough, quick, and our carpet looks as good as we could have possibly imagined! And the technician was as polite and courteous as any customer could have hoped for. Fantastic work at a more than reasonable price!

Report a concern   January 15, 2018 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Service Representative was on time and did a great job.

Report a concern   January 15, 2018 — Rated 10 out of 10 by T.K. Zerorez Jacksonville
What do you like about our products and services?

Reasonably priced, friendly service. Carpets looked great.

Report a concern   January 14, 2018 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Eric was fantastic. He was very thorough and knowledgeable. We are extremely happy with our service.

Report a concern   January 14, 2018 — Rated 10 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

On time service professional who had a wealth of knowledge of different options. The provider was in and out and the carpets look absolutely amazing and smell great! Will use again and again for rugs, carpets, and even tile cleaning. The company seems to have values and standards that are hard to find in companies nowadays. Plus, the lady on the phone was extremely helpful and polite whenever I called in!

Report a concern   January 14, 2018 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

Robert was highly professional, knowledgeable and polite! My carpets are aging and the job was done quickly, effectively eliminating as many stains and problems as could be done. I would highly recommend Zerorez for your cleaning needs!!

Report a concern   January 13, 2018 — Rated 10 out of 10 by P.B. Zerorez Jacksonville
What do you like about our products and services?

Very satisfied with the results and the technician was very thorough.

Report a concern   January 13, 2018 — Rated 9 out of 10 by T.C. Zerorez Jacksonville
What do you like about our products and services?

Friendly service

Report a concern   January 13, 2018 — Rated 10 out of 10 by M.V. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time. Was clean, professional tech, that did a nice job. No nonsense. No up sell to some other unnecessary service. Just the same straight forward quote given over phone.

Report a concern   January 13, 2018 — Rated 10 out of 10 by N.H. Zerorez Jacksonville
What do you like about our products and services?

Great communication! My technician explained what results I might have - that is, what items would clean up better than others. Actually, my expectations were exceeded! I also happened to get an appointment quickly. I figured it would be at least four days (bec. of when I called), but I had an appointment for the following day. I enjoyed my experience with Zerorez and will use the company again.

Please use my FIRST NAME ONLY in public forums.

Report a concern   January 13, 2018 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Great Service


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