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based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A hole was put into my wall in my bathroom. The floors were left muddied. Yes shoe covers were put on, but when he went back outside, they were not changed. Non of this was wiped up as was suggested in your what to expect when a tech comes to your home. The tech left out with all the equipment before I could ask about other areas.
There were a couple soiled spots that I thought should have cleaned up better.
Friendly service men work quick and efficiently
Customer service was great. Technician was friendly and efficient. Would recommend.
It took over a day and a half to dry my house. I have used your carpet cleaning before, but that was years ago and I was happy with your service, but I guess over that time span you change your cleaning process, maybe change management, or ownership. You should also change your name. Your advertising zero residue. You should mean that. The guy who came out was professional and early. I don’t know if he did it wrong or if he did it right by Zerorez standards, but it was wrong by my standards. If I wanted the carpet to stay wet for this long, I would have rented a machine myself or hire another company. Most of the bad carpet areas came clean. I’m happy with the clean carpet. Not the wet carpet.
Name removed
I like the product, the way it is presented and represented. $129.00 for three rooms of carpet and one room free is a great deal. Would be better if their was a tile component to it though.
Great service and resukts
Helpful and courtesy
Did a great job getting out ALL Of the stains in the kids' rooms! Thank you so much!
hear on radio and have used them before
clean company trustworthy
The cleaning products do a very good job.
When my carpets we're finished, they looked like new. Even more important was the gentleman you sent. He was very friendly, willing to explain everything and very patient. I always have a million questions and he was very willing to answer then. We hope to have him each time our carpets need cleaning. I have actually told two neighbors about the great job he did. I give him an A++.
Great results and very friendly employees!
Excellent experience! From calling to schedule to completion, awesome job. Very pleased on how the carpets turned out, and the young man that cleaned them could not have been nicer. Very professional, and will not hesitate to use ZeroRez in the future.
the cleaning was good, price good, the cleaner nice and frendly
I like that you have pet treatment that really works
Technician was highly professional and did a great job on our carpets.
Everything is always so nice
My tech was so great! He was so nice and respectful of my house! He was extremely flexible and worked quickly!
I have a light color grout in my main traffic areas and zerorez has them looking so good!
Customer service was great. Very happy with final product
Prompt, professional service provider.
On time and friendly. Knew his business.
Prompt attention to my request for a quote; technician arrived as promised and did a great job.
Availability was great!
We’ve used Zerorez in Texas and Florida with the same great results. Love the citrus smell, and our carpets look great!
Great job as always.
Thanks guys
The Last name removed’s
Professional, worked well and carpet looked new.
Brad was great and did an amazing job! The added information on cleaning pet stains was really appreciated as well!