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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was prompt, professional and very courteous.
Every time your techs service my home, they show up promptly with a pleasant attitude, a great work ethic, and a focus on making the carpets look great!
Reagan did a wonderful job. The carpets came back to life. Can't wait to see our area rug that he took to have cleaned and dried!
Zerorez has never let me down. Thank you again! Y'all are the BEST!!!
On time did very good job very professional
Excellent professional quality...thus far twice for my residential requirements. Particularly pleased with both of my service technicians and the other customer contact staff with whom I dealt.
Quality work, and your service personal are always through and professional.
On time
Good service
Professional
Courteous
Good Morning, Before the job gets started I always know what I am going to pay. Normally you are the first company that I call for my home and my rentals.
Thanks
Nice job! Friendly technician and explained the process as he did the work. Cleaned up
after himself!
I like the straight forward pricing and the professionalism of your technicians.
Technician was prompt, did a very good job and was professional.
The employee was so professional and we could tell he wanted to do an excellent job. We were so pleased with the results
Chemical-free. Technicians are well trained and very professional.
Very professional and through service. My carpet looks so much better.
Prompt and very efficient! Price is always what I was quoted! Carpets always look great.
I prefer an all natural clean. No chemicals. Your staff have always been prompt, friendly and knowledgeable about treatment of carpets, fabrics, etc.
Very professional and thorough. Enjoying my clean rugs!
Upholstery and carpets extremely clean! The best they have ever looked. Professional service ifeom start to finish. I appreciate Zerorez’s professionalism from the moment I made the appointment, to the reminder phone call before the appointment, the wearing of booties and using bumpers to protect my baseboards from any scuffing.
The service people you send are very professional and do an excellent job. They are careful with the surroundings and do not track in dirt. 'They are always on time as well.
When I first called to inquire about your services, I spoke with Pat, who was exceptional. She was very clear on pricing and was quick to schedule the appt.
Our technician, Gavin, was outstanding. He was courteous, professional and a very hard worker. He did not try to upsell or charge us more once he got to our home. He gave us great advice and was obviously very knowledgeable. We will use your company again and specifically ask for Gavin.
Gavin worked on problem areas (pet stains, high traffic areas) in our home and it looks better than when we first moved in. The carpet is older, but I never expected it to look this great
Thanks Gavin, for all of your hard work!
Carpets are cleaned and no residue left on the carpet. Every time the person is nice and professional.
Excellent job and results!
Robert was excellent. He was incredibly knowledgeable and was very helpful in ensuring we were given the proper services for our problems. Will have your company and Robert back again
The technician did a great job and was extremely courteous. When our couch dried, we noticed that it didn't come completely cleaned. We called the office, and they were happy to reschedule to redo them. We appreciate that.
Non toxic and no harsh smell.
Love how clean my tile is!
The guy who came (can't remember his name) was very nice, did a great job, and gave me some good recommendations. He was on time and the entire customer service experience from the initial call to them cleaning was great. I would definitely recommend.
Professional, timely and very good job. I am a repeat customer.1
Promptness. Respectfulness. Explanation of service(s). Thoroughness. Results.
My technician did a very thorough job and the carpets look great!!
On Time/Polite/Did A Great Job