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based on 29388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Andrew did a fantastic job with our tile. He was friendly and professional and the tile looked great afterward!
Excellent job!!
This wasn't our first experience using Zerorez so we knew what to expect and we were a little disappointed in the end result before calling them back out. They did correct the problem by coming back out but the tech wasn't happy about doing that. They were going to send a different tech, but didn't so it was a little uncomfortable because he was having to re-do his work and he was coming up with reasons why we had an issue and none of the reasons were his problem. In our opinion, he left too much water in our carpet.
Our home was saturated and it didn't appear all of the water was extracted from the carpets. It took over 12 hours for our carpet to be dry and then we still had some wet spots the next morning. The tech had to come back to our home to re-clean the stairs and the bathroom grout.
Super clean during and after. The tech left our home spotless!
My favorite part is you do not smell terrible fumes and it is safe to walk on barefoot.
Very clean, fast, and friendly.
My carpets look great. They dried very fast. The technician was super nice.
I like most that the cleaning and treatment solutions are baby friendly.
Quality service, very knowledgeable technicians, and on time.
Very professional. Reasonable price. Finished promptly. Did a good job.
fast!
Professional all the way
No chemicals, nice staff, very thorough. Thank you!
Thank you for working me in on such short notice. Beautiful job and excellent technician and scheduler! Will always recommend Zerorez!
I am so pleased with the job the technician did with my carpets. He was friendly and professional i would recommend Zerorez anyone.
Great job!!!
The gentleman that cleaned my carpets was personable, professional and knowledgeable.
The smell and the short drying time.
Very pleased
From the time my appointment started until the end was absolutely amazing. Our technician was very knowledgeable and thorough. He made sure to explain the process of how he was going to treat and clean my carpet. He also had me check after he was done to see if I was happy and of course I was! He answered any questions we had as well. Overall I was very pleased with Zerorez and will be using them again and again!!!
Carpet not real wet
Great customer service, let’s you know about your appointment and courteous techs!
Love how fluffy and clean the carpet feels. Kevin was great!
Your representative who came to my house was very friendly but businesslike. He answered questions, gave recommendations and and was informative.
We liked the young man,Alex, very well mannered and nice, explained how the cleaning worked and he worked hard at his job! We will us this service again!
great job!
Matthew was so efficient ,considerate and did a fabulous job. Our 13 yr old carpet is nice and fluffy again. We don't wear shoes in our home and he had shoe covers and was very understanding. We are an old couple and my husband CV is disabled and he was very patient. Great Job!!!
The technician arrived on time!
Professional
Clean
Knowledgeable
Efficient
Professional service and products
The technician was on time for the appointment, very professional, was respectful of our home and performed an outstanding job cleaning our carpets.