Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28880 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2019 — Rated 10 out of 10 by W.B. Zerorez Jacksonville
What do you like about our products and services?

Thank you for cleaning my apartment thoroughly and efficiently, with a very professional demeanor.

Report a concern   April 24, 2019 — Rated 10 out of 10 by M.O. Zerorez Jacksonville
What do you like about our products and services?

Fantastic service and the tech was wonderful. This is the second time we've used Zeroez and will again. Also considering having our tiles cleaned. Any specials going on right now for that?

Report a concern   April 24, 2019 — Rated 10 out of 10 by B.K. Zerorez Jacksonville
What do you like about our products and services?

Great service. Technician explained the work to be , and did a walk-through before applying the fiber protectant. Carpet came out great.

Report a concern   April 24, 2019 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Great job done.

Report a concern   April 24, 2019 — Rated 10 out of 10 by R.T. Zerorez Jacksonville
What do you like about our products and services?

Product is good. Service by in home technician was excellent.

Report a concern   April 24, 2019 — Rated 10 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

I like the email communication. Service guy was prompt and did a thorough job.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Scott Lineberger Zerorez Jacksonville
What do you like about our products and services?

Our Zerorez tech arrived promptly and was very courteous. He thoroughly explained the Zerorez process and answered all of our questions. Truth be told our carpet should really be replaced, but like most folks we just want it to last "one more year", and we were hopeful but also realistic as to what to expect. Zerorez exceeded our expectations. So many spots and stains that we thought were there to stay are now completely gone. A very few spots remain (blasted toner ink!), but we knew that would be the case and the Zerorez tech did not over promise. Bottom line is our carpets are fresh looking and clean!

Report a concern   April 23, 2019 — Rated 10 out of 10 by Rita Veres Zerorez Jacksonville
What do you like about our products and services?

Cullene Cicco

Report a concern   April 23, 2019 — Rated 10 out of 10 by Wanda Bailey Zerorez Jacksonville
What do you like about our products and services?

They came to my house, were very professional, and cleaned my dirty couches - perfect!

Report a concern   April 23, 2019 — Rated 10 out of 10 by E.B. Zerorez Jacksonville
What do you like about our products and services?

Andrew was wonderful. Great job, very professional. Would recommend him to come back again!! Our furniture never looked better!!

Report a concern   April 23, 2019 — Rated 10 out of 10 by Laurette Tracy Zerorez Jacksonville
What do you like about our products and services?

Very courteous, and hard working. They took my heavily soiled couches, I have 5 kids, and cleaned them so well they looked new!

Report a concern   April 23, 2019 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

Quick and friendly service. Products are effective and quick to dry.

Report a concern   April 23, 2019 — Rated 10 out of 10 by Barbara Butikis Zerorez Jacksonville
What do you like about our products and services?

Zerorez does the best job by far

Report a concern   April 23, 2019 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Excellent service. Very professional technician and amazing results.

Report a concern   April 22, 2019 — Rated 10 out of 10 by Dennis Worthington Zerorez Jacksonville
What do you like about our products and services?

On time, very professional, very courteous and carpet looks great just like the last time.

Report a concern   April 22, 2019 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

Friendly knowledgeable tecnician. (Ours was Kevin, he did an awesome job). The carpet looked close to new when he was done. He even brought a old couch and loveseat back to life that I was going to throw out. Will definitely use your service again.

Report a concern   April 22, 2019 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

Technicians were very polite. I called first to get an estimate and explanation of services. Once I had the actual services done estimates stayed true. The whole process was very easy and quick.

Report a concern   April 21, 2019 — Rated 10 out of 10 by Kyle Strickland Zerorez Jacksonville
What do you like about our products and services?

They did everything they said they would. Unfortunately, my carpets were beyond disgusting. Replacing them asap.

Report a concern   April 21, 2019 — Rated 10 out of 10 by Kylee Shaw Zerorez Jacksonville
What do you like about our products and services?

The customer service is always great! I also love that the carpets don’t feel or look soapy and gross after being cleaned, so they don’t pick up as much dirt!!

Report a concern   April 21, 2019 — Rated 10 out of 10 by Cathy Golon Zerorez Jacksonville
What do you like about our products and services?

Always pleased with workmanship and service from Zerorez.

Report a concern   April 21, 2019 — Rated 10 out of 10 by S.E. Zerorez Jacksonville
What do you like about our products and services?

We had numerous spots on our carpet and the products from Zerorez removed the majority of these spots! We are very pleased!

Report a concern   April 21, 2019 — Rated 9 out of 10 by T.I. Zerorez Jacksonville
What do you like about our products and services?

Love that natural ingredients are used in the process - no heavy chemical smell. The tile looks like new and the technician did a great job on the carpet as well. Only issue, and it is minor, is the residue left on some areas of the tile. Had to use the steam mop to get it all up. Overall extremely satisfied.

Report a concern   April 21, 2019 — Rated 10 out of 10 by Michael Jones Zerorez Jacksonville
What do you like about our products and services?

Great service! Highly recommend!

Report a concern   April 21, 2019 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, representative showed up on time, and completed the work quickly and professionally and the carpeting looks great. I will use ZeroreZ again!

Report a concern   April 21, 2019 — Rated 10 out of 10 by S.O. Zerorez Jacksonville
What do you like about our products and services?

Branson was very knowledgeable about the process. Carpets came out beautifully. Before there were areas of pet stains and an awful smell of urine. After carpets were cleaned and deodorizer, the odor was gone and carpet looked clean. Have used other cleaners before, however zerorez has been the best!

Report a concern   April 21, 2019 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Smelled fresh! David was great!

Report a concern   April 21, 2019 — Rated 10 out of 10 by Susan Richards Zerorez Jacksonville
What do you like about our products and services?

The technician was very friendly and thorough.

Report a concern   April 21, 2019 — Rated 7 out of 10 by G.C. Zerorez Jacksonville
What could we do to improve?

I am not disappointed, but my wife thought the toilet room of the bathroom was not as clean as the rest of the bath. The price of the job got a little higher than I anticipated and I am not sure that the "sealer" was worth the money, given it was just a few mists from a spray bottle. I will have to see if it lasts.
I have already mentioned zerorez to a couple of neighbors and noted that I was happy with the job on my tile.
By the way, Michael was very professional and friendly. To his credit I had to take a business call at the end of his work and perhaps we were not able to have a proper closeout/inspection - otherwise he was great.

Report a concern   April 21, 2019 — Rated 10 out of 10 by Kiki Pickering Zerorez Jacksonville
What do you like about our products and services?

The carpet they cleaned looks brand new! Very professional and very friendly! I would recommend them to everyone.

Report a concern   April 20, 2019 — Rated 10 out of 10 by Mike Kennedy Zerorez Jacksonville
What do you like about our products and services?

I like your business model and philosophy. I feel safe having you in my home with my family even if I am not there.


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