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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very good. Had him do my stairs also. One looks kike it wasn’t cleaned, site it was but I cleaned it myself. I’ll see how it looks after it dries. Again tech very prompt, courteous and did a good job. I know the carpet on the stairs are worn but the step in talk big about looks particularly bad
Very professional technician and quality cleaning job. I would highly recommend them!
On-time, quick, clean and professional. Will recommend and use again.
Our carpet looks much better after cleaning. The dark juice stain is almost invisible. The technician is very professional and polite. Service is quick and efficient. Will use Zerorez next time.
The representative was very professional and recommended specials services that needed to be done according to the circumstances.
The service was professional. Very good results. Will definitely be using this service again.
Very nice young man Andrew did a great job on cleaning our carpets
Fully explain the pricing structure before they come and be more accommodating in moving furniture for those of us who are seniors
Good cleaning and dependable
Have used Zerorez before and the service and technition were great every time.
Excellent cleaning service.
Great service and products
Very professional. Friendly good price. Excellent results
The process really leaves carpets clean wih a nice citrus-y smell in the house afterwards.
Great service
Prompt and professional.
Was super impressed by the professionalism at every level of customer service. Our carpet tech was very respectful and careful not to make any messes in the house. The gayles looked fabulous!
No chemicals and perfume smells. Dries fast
Tech was helpful with all questions. Treatment of carpet cleaning was done with respect to our home.
We were satisfied considering the age of our carpet.
We like the quick drying process.
Dear Madam or Sir,
I was happy with the individual who did the carpets and tile. The quality of the work was excellent.
The big problem I had is that the cost paid ($358.50) was significantly higher than the $250.00 estimate that we received when my wife first contacted the representative at your office. The problem was that the tile square footage was about double what the worker expected. So he measured and then went through a confusing discussion of additional costs and special discounts. I agreed to have the work done but certainly had hoped that he (and the company) could have honored (somewhere close at least) the $250.00 original estimate. If the increased cost is minor, this is one thing, but over $100 more is not acceptable to me. Could we be considered for a reimbursement down to a $300 overall cost? I greatly appreciate you listening and would a appreciate a call early next week at your convenience. Thanks very much and I look forward to hearing from you. Take good care and have a wonderful weekend. Sincerely and Best, Dave Last name removed, Phone number removed
Professional and thorough
Everything you do.
Clean floors not scratchy or stiff!
Clean, professional. Service is quick and on time. Safe for kids and pets.
I had a carpet emergency involving the sale of my home, and this company understood and managed to get someone to my house the same day I called. I am a customer for life!
The area rugs didn’t seem to get very, it didn’t get up the pet hairs, and it left one area rug warped.
The carpet is spotty and some of the stain was not removed. Most of the stain was removed which means that the remainder could have also been removed; there is some discoloration.
Carpet looks good. Courteous texhnicians.
Carpet cleaning is CLEANING and should include a vacuum before the cleaning (done by the cleaners). I found lots of pet hair still in the carpet after the cleaning.