Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26437 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 11, 2018 — Rated 10 out of 10 by F.V. Zerorez Jacksonville
What do you like about our products and services?

prompt courteous and good work. Thank you

Report a concern   April 11, 2018 — Rated 10 out of 10 by Patrisha Aschinger-Lee Zerorez Jacksonville
What do you like about our products and services?

My 2 sofas look like new!!!! Very pleased!! Technician was very professional and efficient!

Report a concern   April 10, 2018 — Rated 10 out of 10 by S.V. Zerorez Jacksonville
What do you like about our products and services?

Very professional staff and friendly. Great service

Report a concern   April 10, 2018 — Rated 10 out of 10 by Charles Henry Zerorez Jacksonville
What do you like about our products and services?

Each time, they arrived on time. make sure they understand every detail we expect and jump right on it. They are efficient, professional and quality service techs.

We have found the carpet stays clean longer and there has never been a discrepancy in any way as to the work, the agreed upon price. and cleaning up after themselves.

My kind of company!

Report a concern   April 10, 2018 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

reasonably priced, efficient, with good results.

Report a concern   April 10, 2018 — Rated 10 out of 10 by Davis Doolittle Zerorez Jacksonville
What do you like about our products and services?

Carpets haven't looked this good since they were brand new!

Report a concern   April 10, 2018 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

My technician was the best he was very well educated he was very thorough great job

Report a concern   April 10, 2018 — Rated 10 out of 10 by Cynthia Maycott Zerorez Jacksonville
What do you like about our products and services?

Professional, nice and knowledgeable technicians and no hard up sales.

Report a concern   April 9, 2018 — Rated 10 out of 10 by Sean Masters Zerorez Jacksonville
What do you like about our products and services?

Quick to dry ,doesnt use soap, great quality service friendly employees.

Report a concern   April 9, 2018 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

The courtesy call before arrival was a great start to your service. Michael went right to work asking questions about the fabric on my sofa, spots I would like him to focus on, and letting me know how long drying time would take. The continued "great" customer service is what I recommend to friends and coworkers! Thank you for making my sofa new again!!

Report a concern   April 9, 2018 — Rated 10 out of 10 by Donna Burnside Zerorez Jacksonville
What do you like about our products and services?

after we initially had a problem with the service. You immediately came out and rectified the situation. We appreciate your dedication to quality and friendly attitude.

Report a concern   April 9, 2018 — Rated 10 out of 10 by N.A. Zerorez Jacksonville
What do you like about our products and services?

They called me back over Easter weekend after posted closing hours to set up my appointment. This was for a rental property and they made it very easy to set up the payment over the phone.

Report a concern   April 9, 2018 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

Ben did an awesome job. I was very happy with the results and the work ethic of Ben. Won't use anyone else from now on. And at a very fair rate. Thank you.

Report a concern   April 9, 2018 — Rated 10 out of 10 by L.I. Zerorez Jacksonville
What do you like about our products and services?

Great cleaning job. Technician was very personable. Thank you
Name removed

Report a concern   April 9, 2018 — Rated 9 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Corey was friendly and professional. Made suggestions and seemed to truly enjoy his work. Plus he got the stains out of stuff i would never thought would come out.

Report a concern   April 9, 2018 — Rated 10 out of 10 by L.Z. Zerorez Jacksonville
What do you like about our products and services?

The products used were chemical free and the technician was very professional.

Report a concern   April 8, 2018 — Rated 10 out of 10 by Susan Lunsford Zerorez Jacksonville
What do you like about our products and services?

Customer service, promptness, friendliness and service level. Thank you!

Report a concern   April 8, 2018 — Rated 10 out of 10 by Luis De La Torre Zerorez Jacksonville
What do you like about our products and services?

Carpets are clean, fresh and pluffy! Eric our technician was friendly, courteous and professional. I plan on using zerores once a year.

Report a concern   April 8, 2018 — Rated 5 out of 10 by W.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The service was great but the travel fee of $57 wasn’t disclosed on the day of the reservation. When I called after the service was done and asked about the amount that’s when she told me about the fee and I questioned her about it. I told her that I would fill out the survey and disclose not being told about the fee. What would make it right would be refunding the travel fee

Report a concern   April 8, 2018 — Rated 10 out of 10 by I.F. Zerorez Jacksonville
What do you like about our products and services?

Great people, excellent cleaning!

Report a concern   April 7, 2018 — Rated 10 out of 10 by J.W.J. Zerorez Jacksonville
What do you like about our products and services?

The appearance of the carpet after the service

Report a concern   April 7, 2018 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

Perfect cleaning

Report a concern   April 7, 2018 — Rated 10 out of 10 by E.H. Zerorez Jacksonville
What do you like about our products and services?

Reagan did a great job!

Report a concern   April 7, 2018 — Rated 9 out of 10 by Carrie Mahoney Zerorez Jacksonville
What do you like about our products and services?

Execellent Service and wonderful customer service.

Report a concern   April 7, 2018 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

On time, professional and did a great job!

Report a concern   April 7, 2018 — Rated 10 out of 10 by B.A. Zerorez Jacksonville
What do you like about our products and services?

Everything went smoothly and carpets looked good when they were cleaned.

Report a concern   April 7, 2018 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

The great service and working with customers to resolve any issues. I am now sure that it was an equipment failure that caused the previous problem. Thank you for your continued service and I look forward to using Zeroez in the future.

Report a concern   April 7, 2018 — Rated 10 out of 10 by Susan Lindholm Zerorez Jacksonville
What do you like about our products and services?

Very nice technicians and carpets look great!

Report a concern   April 7, 2018 — Rated 10 out of 10 by Carol LaMothe Zerorez Jacksonville
What do you like about our products and services?

You get the job done well

Report a concern   April 7, 2018 — Rated 10 out of 10 by Timothy Holifield Zerorez Jacksonville
What do you like about our products and services?

It leaves the house n smells a lot fresher an the job gets done


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