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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I wish the stains in my carpet had come out better. The technician was reluctant to use a strong stain remover....they still show.
Except for the screwup on the appointment time and the request to contact me when your technician was on his way, it was a great experience. Suggest you work on the front end of your operation. I was very pleased with the work and will use you again.
The carpet cleaning service is always thorough! This time we had our marble floors cleaned as well, and they sparkled.
I like how there is no residue left and your bare feet do not feel sticky once the carpet dries. The appointment takes no time at all and each experience has been top of the line professionalism.
Professional service and easy to make an appointment
Extremely efficient and effective. Our technician was knowledgeable and helped make sure we were getting the best deal. Very pleased with the quality of the service!
Always does a good job and it is quick
B
No chemicals low odor
Prompt convenient
An excellent technician did a wonderful job very happy
Prompt, Efficient, and successful!
Great Job!Thanks
Professional. Works well.
The service was performed as promptly send and the price didn’t hurt my budget. T was a great service provider!
You always do an excellent job!
Professional
Knowledgeable and professional
Like the professional cleaning of carpet and tile.
Like the courteous tech
The service tech did a great job!
Robert did a great job making the house look perfect again.
Prompt and professional
Awesome service!
Actually my technician was great but I don’t like how little was said up front regarding the stain guarding. It’s a bit deceiving to be given one quote and made to believe you will have one price when you end up spending much more. I do not plan to use your company again due to the lack of transparency up front.
fabulous customer service and quality work. ZeroRez initially came out and missed a couple of spots, but came back out at no cost and made the situation right. We will certainly be using ZeroRez again for future needs.
courteous professional service; excellent results. Had a particularly spotted area of library rug. It was properly pre treated and came out spotless; no pressure suggestion to add protectorate to this rug, which I accepted.
Prompt, efficient and very nice technician. Easy to work with and great results.
Besides the glitch of a broken hose which sprayed the cleaning fluid which did not allow the vacuum to pick up all the soap and water the service was good. A call back was addressed immediately and the floors were rinsed with vinegar and re vacuumed to eliminate the sticky film. I am still dealing with a few areas which show signs of the soap residue, but I am cleaning those areas with vinegar and will mop ALL the floors in the next day or so with another vinegar rinse to make sure all the soap film is gone.
Excellent service, courteous knowledgeable techs who were quick yet thorough. A credit to your company!
Dale did a great job. Thorough and great results. Will definitely will use you again