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based on 28886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and friendly service and my carpets look great!
Jevin tried to get the stains up. He worked, arrived when he said he would. Great customer service on the phone
Like the idea of protecting and keeping my carpets clean.. without residue, and ZEROREZ is the ONLY one I found to do what they say they will do. They guarantee and they stand behind their word.
I have already spread the word, and will continue... They are a good company and great service people.
My technician was awesome. We had a latex paint stain that had been on my son's carpet for 2 years and was told by Chem Dry it would never come out. Imagine my surprise when it was gone after the Zerorez cleaning. They certainly exceeded all my expectations!
Great service
My bathroom floor looks amazing. Tech was very friendly!!
Very professional, I would recommend to anyone, Thanks for the great work.
Our technician was extremely fast and professional. The floors look great. We will definitely recommend your service and reschedule in the future. Thank you!
Nice, efficient staff. Good cleaning of our upholstery.
The service was excellence but the equipment just didn’t pull the dirt from the grout. The house is only two years old and I’ve scrubbed the dirt from the grout twice now and it’s a lot of work. So I decided to give it a go with your company. Unfortunately, the tile was clean in certain areas but it didn’t pull the dirt from all the grout so I had to get on my hands and knees to make sure it was cleaned before your company employee sealed it. Now he worked really hard on the floor so it was nothing that he did wrong it just didn’t work well on our floor. I spent most of the night cleaning the tile again because of the grout residue that was left behind. I will perform a pre-cleaning of the grout before it’s cleaned by your company next time. I really wish it would have work because it’s a tough job doing it by each individual tile. There was also an area where the machine tore the grout right out of the floor. I did take some pics of the missing grout and the residue from the cleaning if you need those.
Thank you to your company and the effort your employee put into it. He was top notch!
Thanks again, First name removed
The technician took his time and did a great job. My carpet feels, smells and looks clean. Thank you for taking your time and pride in your work.
Reliable, prompt, thorough
Quality and timeliness
didn't do a good job of cleaning - tile and showers were still dirty
Everything
Your tech was very professional and a pleasure to work with!
Prompt service; fees discussed beforehand; courteous staff.
On time Professional and product works
Awesome job
I’m very impressed with the job Zerorez does and the professional people they hire.
Your worker was great - wish I could remember the young gentleman's name.
He looked at the job and said the estimate was good. He offered better protection from stains, which we declined. He looked at one hard-worn area (kids trampoline leg scars) and said he'd do his best with them.
He did the job and left the carpets looking beautiful. The trampoline scars are clean but worn, which we accept.
Then he took his equipment and departed with smiles and thanks.
Great job.
Love how nicely you cleaned my sofa. Looks great! And the tech was knowledgeable and explained what he'd done to make sure I was fully satisfied.
Fast and cleaned very well.
Safe for our home environment.
Carpet looks great!!
On time for appt window..friendly, knowledgeable, very professional..phone calls were received and all questions and pricing was available.
I had our granite cleaned and sealed and had some very tough water mineral stains around our sink. Andrew who was performing the services, did an excellent job. He was actually able to clean the mineral stains and you can barely see them which he didn't think he could do.
The staff is very professional and friendly.
Fast, clean painless!
Very professional
The technicians was very professional, knowledgeable and courteous. They answered all our questions. We immediately noticed a difference after the service was completed.
Your service is always reliable and professional. Zerorez has a product for carpet cleaning that I really appreciate. Now that I have had my tile cleaned and sealed I see that your company also does an excellent job in this area. On every occasion your techs have been very hard workers, polite and pleasant. Great results from a great company.