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based on 28886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service tech was friendly. Carpet looked much better. Should add carpet tightening to service line. 1 circle of carpet protection was excessively sprayed in error and left wet and stained. He let us know to contact main number for clean up.
The technician arrived on time and was extremely efficient. The furniture looks great!
Very responsive and professional work.
Professional employees, gets the job done. Great prices.
Technician was on time and very professional. We felt that he knew what he was doing. Definitely made the rugs look cleaner.
Carpet is cleaner than any do-it-yourself or company previously used. Couch cleaning and the odor / pet feature great also.
Great communication!
Clean products with virtually no residue.
It was a great concern having my area rug cleaned over my wood floors but there was no problem at all. He even dried it with a large fan. He was very professional.
Great service, staff was very helpful.
Prices were great, the service was phenomenal from start to finish and I loved how fresh and chemical free my house smelt
I don’t feel the pricing on pet treatment for a chair and for a bedroom should cost the same. The room cost 40.00 and the chair cost 40.00. He only had to clean one foot up on the chair. It is a brand new chair, not a sofa, and we only wanted the very bottom of the chair cleaned. No cushions, no back, no arms, no top. Just the bottom 10” - 12” or so. There was nowhere near the amount of treatment as used on the carpet.
We knew there was a minimum cost to come out, and considering how little he actually had to clean, we feel the minimum cost was more than enough to cover what he did.
The guys who came out and cleaned the carpet were super nice and really did a bang on job. They also gave me tips and some stuff to keep it fresher between services. I’m a returning customer and every time you have had really nice people come out so please treat them well!
Organized, clean techs and did not push any of there products or extra service. Dale was very courteous and keep everything to a minimum. Would definitely use them again.
The way the technician cleaned up after himself
Professional, excellent personnel
Very pleased with the results as always
Responsive
Careful
Accurate
Friendly
And professionally
They work. Carpet clean, smells great, technician professional AND great price.
No hidden costs..the price you quote is the price I'm charged. I've had couches and carpets cleaned. They always look and smell great. Clean and Fresh. The tech are always nice and friendly.
I am Name removed and Ben was my service rep on 10/15/19. I do not use social media, so just wanted to send you a note saying that Ben was very courteous and professional. He worked quickly, but thoroughly. I may ask for him, again, when we need additional services in the future. Thank you!
This is the third time we have had the loveseat cleaned by 2 different companies before Zerorez. Zerorez by far did the best job. Alex was very thorough, and the sofa and loveseat look new. Thanks so much. Will use your company again.
I was very pleased with the preview inspection of the conditions of our carpets and the following explanations of what it has to be done to clean them. The results were outstanding. I also like that it was a really transparent and fair contract. Nothing hidden and the guy who assisted us was very helpful. Thank you.
Excellent customer service and efficient process
Kevin did the excellent job of cleaning my carpet. I post this on my facebook and share it with few groups and my real estate page to share his excellent.work. I refer to everyone on my social media.
Thanks,
Madhu Soni
High traffic areas do not look any better than before the cleaning
Brad was very knowledgeable about the process, he took his time and did an outstanding job. My tile looks like new and my area rug does as well.
Prompt, courteous and professional.
Place looks great and will recommend to others and reach out in the future for all our needs.
Thanks,
Rick@kpt
Brad is amazing. He is so helpful. He came back because we noticed a cat pee smell in a closet and he treated that closet for us. He does such a great job and always with a smile!

My entire experience was excellent. From the online reservation system to wishing the tech well at the end of the day, it was perfect. Gerard was very through and pleasant. I will definitely use Zerorez Jax again!