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based on 29716 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mitch was very professional and did an excellent job.
My only negative comment is with making the appointment - it took me three phone calls the week before with an initial request to have someone come from 1- 4 on Wednesday. Then I received a voice mail the day before that someone would come between 9 and 11. It was easy for me to change my original plans at the last minute and it actually worked out better that he came in the morning but I would have had to cancel getting my carpets cleaned had I not been able to change my original plans.
Professionalism.
Our service person was very knowledgeable and did a very nice job. He was very personable.
Always do a thorough job & my floors sparkled like new!
The carpet dries very quickly. There is no flaky residue. The Techs are always very knowledgeable about their products and services.
We have used Zerorez many times in the past and have always been very happy with their service. When they leave my carpets are always clean and smelling wonderful!
Your technician was courteous, attentive and very thorough. It was a pleasure to have him in my home.
So pleased with the service and the value!!!
Good technicians and always so nice and respectful. I like your technology and science as well as your customer service. That is a reflection of you Dave.
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My Carey looks super clean and the drains have been lifted. Collin was very knowledgeable and. Helpful
Priced right, service tech on time. This is my second time using Zerorez and the results were good. The only problem is the service tech said my front room was bigger this time then last time although nothing has changed in room size or furniture and would cost more than specials offered if I used Zerorez again. Therefore I will check for other carpet cleaning companies in the future who have also cleaned my carpets before (aka Stanley Steamer & one other local carpet cleaning company) with no problems with room size being larger than specials allow. Same room same size. Sounds fishy!
They work well. Its the only carpet cleaning service that I have found that gets out every stain
Your firm uses the most eco friendly products currently available. My technician was efficient and knowledgeable in the tools he was using while taking the upmost care in cleaning my furniture and rugs. I would highly recommend this company for furniture, carpet and tile floor cleaning,
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Wonderful service and price
Friendly service, safe products
Technician very thorough. Was disappointed with the amount of water remaining on the rugs.
Name removed
My experience was excellent! You were referred by a friend and they told me how great of service you provided. I was nervous at first but your representative was very informative, patient, attentive and truly attended to my needs. He provided great customer service, got the job done AND saved me money! I will definitely recommend you to my friends and use you again!!
Excellent, professional service
Great guys, good service, clean carpet.
You do a great job revitalizing our carpets. We are always more than satisfied with your work and your prices.
Great carpet cleaning and great customer service.
Emily Whitehead
Florida NewsLine
Courteous service, great results in the carpet cleaning and fast service.
I always call zerorez first for my business and home carpet cleaning. My technician was awesome and ensure I was totally happy before he departed.
Quick, friendly service. The technician offered additional cleaning without making a hard sale push. Kaden was great to work with.
Technician was very clean and professional.
Technician was on time, efficient, and did a solid job which made a huge difference as we had a dinner party the next night. The carpet looked much better and it was noticeable.
I would call once again.
Corey Last name removed
We like the way he cleaned our sofa and did a fabulous job. He wore booties in our house. Very personable and friendly.
I like the Quality job done. Your technicians are very conscientious. We had the pleasure of your tech, Austin, at our home yesterday, 3/4. He did a great job and he really took pride in his work.