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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service as always. Thank you!
Reliable
Service personnel are very professional.
Mitch was great. I was comfortable having him in my home. I wish certain spots could have come up better. Not sure if stronger chemicals could have gotten more out?
Never used Zerorez before and I wanted to surprise my wife and have the carpet and tile cleaned. We had recently had our ceiling taken from popcorn to knockdown so as you can imagine we needed to have this done. WOW my wife was shocked when she walked in and immediately noticed the kitchen and dining room tile floor. It was unreal and looked like we had just put in in. The carpet felt soft and looked new again. I also wanted to say thanks to Nick our service pro. He was great and Let me say he loves “his” company. Thanks for the amazing job.
Randy Thompson
Great service. Very Efficient with a quality finish. I would definatly use again.
My entire experience from the initial scheduling call to the final service was top notch! Colin was our service provider and he was excellent. He arrived right on time and was here for 8 1/2 hours cleaning all our carpet, a sectional sofa and all the tile and grout. He never even took a break or ate lunch. He was extremely professional, efficient and diligent and everything he cleaned looks brand new. I had a couple of spots on my carpet that I was just sure would not clean up and they are now spotless. I have used other companies but never will again. Zerorez is superior to any other and I have already recommended them to four other friends; one of whom has already booked service with them.
The servicec tech was awesome!!
Mitch came out to my house. Great, very personable guy. The transformation of my tile floors was unbelievable! I was embarrassed by how dirty they actually were. Didn't realize just how bad they were until Mitch did a pass with his cleaner. My floors were much worse than I thought they were.
Price wise, much less expensive than Stanley Steamer who I have always used in the past.
I will be calling Zerorez for my all my future tile cleanings.
Everytime I have used your services the results have been excellent
Very thorough, my carpets look brand new. I have small children and a large dog. The tough stains are gone and my house smells so much better.
We have had our carpets cleaned multiple times with Zerorez and have been extremely pleased with the both amazing results and the outstanding customer service.
The process works well!
Need to improve website interface so when you click on the schedule appointment the site populates the clients information, ie if you are a previous client the service has the home address etc.
Your products really clean my carpets without leaving much residue so they seem to stay clean longer. Also, Savannah in the office was great and Reagan who cleaned my carpets was the best technician I've seen so far. Great job and very polite!
Great communication. Ease of scheduling. Friendly technician. Thorough cleaning.
Very timely, professional. Dramatic difference. I have been in this house 3 months. It is important to note, previous owners "cleaned" carpets prior to closing. However, EVERY stain came back. I was heartbroken. Your company came very highly recommended. And I could not be happier with how my carpets look now. I had protectant added to the process. I hope and pray that the stains do not come back. Please thank your technician for a job very well done!
The technician, Reagan, is terrific! Very polite, knowledgeable and hard working. A definite asset to Zerorez!
Carpets look good and where there is a little wicking, you are coming back to address the problem. Excellent service and good price!
Ladies in the office are very pleasant and helpful!
I will definitely use you again!
Carpet doesn't have the tacky feel, seems to stay clean longer
easy to do business with
high quality service and people
The tech was cordial, honest, and punctual. He also did a good job.
I loved everything about Zerorez! Thank you for being so prompt friendly and informative
Excellent work and service. 10/10
He was right on time and did an excellent, job(as always).
We don't use anyone else. Thank You Zerorez
Efficient, quick and well done.
Brad did a great job and was professional.
Ben provided excellent service. The rugs and loveseat looked great! His visit was accomplished in an efficient and professional manner. This is our second cleaning by Zerorez and I plan on continuing to use your wonderful services in the future!
It was professionally done
They were on time and the staff was very friendly
You did an amazing job getting our doggie stains out of the carpets and made our 12 year old carpets look brand new again!!
Everything!
Professional
Great product lines