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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional way that your tech handled the service call the extra care Mike took cleaning the carpets. They look fabulous,
Great job on carpet
You did my carpets and my tile. I was extremely happy with the work and the finished product, particularly the tile grout. It looks brand new now. I was so mad at myself that I forgot one tile section, but alas too small to get you out here again. Additionally, the young man who did the work was courteous, efficient and explained the process well. I will definitely recommend your company and will use you again in the future.
I like the fact that Zerorez doesn’t use chemicals to clean the carpet and that my carpet dried a lot faster with Zerorez than with other carpet cleaning companies.
The crew, Michael and Chris,was awesome! They were very knowledgeable and pleasant and answered my many questions courteously.
Love the way my floor looks after you are done!! Technician was professional and friendly.
The tech who came on site was very professional and courteous! The results were great
Prompt . No residue. Friendly Service!
Fast service and very detailed. Good price and very knowledgeable.
Many of the carpet stains were removed! Mitch was enjoyable to talk to and a very helpful and insightful cleaner or technician, I don't know the title for your employees are. Sorry :( Thank you so much for continuing to make our carpets beautiful and whenever people try to convince us to switch, we still stay with Zerorez!!
The technician was very patient and helpful. The carpets looked very clean when he left.
The person who came to clean did an excellent job. Would show me the progress to make sure I was happy, got rid of some stains I never thought would come out, was on time (and even offered to come early if needed), and was very thorough.
The downside is a little pricey but having quality work makes it a little more worth it.
I liked that my tech was polite and knowledgeable & he did a wonderful job recommending products that I was not aware of.
1: Tile in kitchen still has the same water marks after work was completed.
2: Carpet in master bedroom looks the same after work completed.
Back in 2017, I had the same work completed. The tech took an hour to two hours longer. Everything then looked great even days later after everything dried.
DON Last name removed
Your employee that actually did the work was very polite, professional and knowledgeable.
Great service
Easy to work with, very responsive, thorough and did a fabulous job on the upholstery and the tile floors!
Excellent professional and courteous service and highly effective upholstery cleaning!
Everyone from setting up the appointment to the young gentleman who cleaned my carpets were very friendly and sufficient in meeting my clean carpet needs. Prices were great too.
Very nice employees both on phone and in-home service. Did a good job.
The cleaning with no soap is a good thing
The preclean citrus is also much better than a chemical smell.
Caden did our carpet and he is a very pleasant young man, explained the procedure well, answered all my questions, and did a great job.
He is a great asset to your company.
I would highly recommend your services.
great job on bedrooms. pretty quick, in and out. very polite and personable technician.
Every time you come to my house. You take your time and make sure that the job is done properly. The price for the quality of work is unmatched.
I’ve been using Zerorez for many years. I like the professionalism of the technicians.
Good job, good service, on time.
Professional and well done
The technician was prompt, polite and professional. He explained the process in a way I could understand, and addressed my particular concerns with a plan. We had both carpet and tile cleaned - the results were phenomenal! Thank you, Zerorez Jacksonville!
Professional and courteous staff.
I liked everything about the service from beginning to end.
Young man Kaden, was very thorough, checked and treated all spots for pet urine or etc before cleaning. The 22 year old carpet was almost brand new (except for traffic patterns wear). Recommend the service to everyone that walked by and inquired. The floors were walkable after 4 hours. Very pleased Kaden and his work ethics and his ability to do wonders to this old carpet. And the spots have not resurfaced as in the past with previous carpet cleaning services. Will definitely use your service in the future.
Everything