- Phone: 904-891-0631
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26439 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nick did a great job cleaning the tile and grout! Would recommend this company.
Professional employees. They are clean cut, well dressed, very polite, very knowledgeable about their products and services.
The zerorez staff is always very professional and finish the job in a very timely manner. The floors always look so great when they finish working on them. We will continue to use Zerorez.every time we need our tile grout cleaned.
Lois Swan
AREA CLEANED WAS A VERY SMALL AREA AS WE DID NOT MOVE THE FURNITURE, SO THE TOTAL AREA WAS MAYBE ONE ROOM. FOR THE AREA, PRICE WAS TOO EXPENSIVE. ALSO AFTER FLOOR WAS DRY, WE STILL SMELLED THE ODER THAT INITIATED THE CALL FOR SERVICE. THE CARPET SPECIALIST WAS PROFESSIONAL.
Great customer service and quality cleaning.
Fair price on cleaning. A bit high on protectant but it seems to help :)
Great job good workmanship
Professionalism, on time, cleanliness of carpets, cost.
Excellent service, explained everything well and did a awesome job! Will use again
The customer service was great. I like the fact that they use alkaline water. The price is very reasonable. Also when they got done the carpet looked amazing! They did a great job!
looked and smelled clean. Excellent service and the tech was very efficient and pleasant.
The technician was professional, knowledgeable and friendly. He explained what he was doing with every process. I would recommend Zerorez to my friends.
Friendly technician, prompt service and carpets looked great (no long drying time)...
Your customer service and quality of care
Best rug cleaning service
They did a great job.
my carpets look great! I had someone else do my carpets first and I was very disappointed, so a couple of days later I called Zerorez and my carpets look and smell amazing.
Your technician, Reagan was wonderful. He arrived on time, was very professional and did a great job. Carpet and tile looks wonderful!
I was very pleased with the service. My carpeting turned out so well, after being cleaned, and it is older carpeting. The service technician was knowledgeable, helpful, and professional. He worked hard to do a great job. I am very happy with my experience with Zerorez and look forward to using them again! In addition, the cost was reasonable and affordable!
Very professional
Great Technician did a great job.
Dependable and great cleaning service. You also went out of your way to help me after last year’s hurricane flooded my sunporch. Thank you!
Everyone was kind and professional, from my first call inquiring on services, scheduling the appointment, and during the cleaning itself. Reagan explained the process and did a great job cleaning the carpets. He wore booties, laid protectors around corners, and added fans to speed drying. Overall a very good experience and we will use Zerorez again.
Your company representative ,Ammon was very nice, polite and thorough.
Your raps are very professional and they get the job done meaning they can get anything that is dirty clean.
Friendly and carpet wasn’t super wet
Yes - tech was very nice and helpful! He worked very hard to get a few stains out - carpet looks great!
Collin was our technician. He called in advance to let us know he was on his way and an estimated time when he would arrive. He arrived 4 minutes earlier than expected. After arriving, Collin viewed the areas we wanted cleaned, made some recommendations, explained the total coast to us. He estimated the service would take roughly and hour and a half. Upon completion, he called to let me know he had finished.
When I got home. the carpet looked great.
I would recommend ZEROREZ and Collin to anybody needing their carpet cleaned
No pressure sales. Kid and pet safe products.
Never disappointed with your great service and excellent staff, thanks again, Diane and Jaime Troyano.