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based on 29391 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service technician, Matthew. Was wonderful ..explained everything. We have 2 large dogs and they do bring in a lot of dirt and zerorez has been wonderful in getting our carpets and the tile and grout sparkling clean.
On time, made my carpets and grout look wonderful. Very personal tech, patient with my dog!
He did a nice job
Quick, quality work. Reasonably priced and efficient.
Jaden called ahead, and was very pleasant and professional. he had my carpets cleaned in no time, and very thoroughly --I won't wait so long next time to call you. Great service!!
dru hofmann
The young man was very nice and did a good job - pleased with the results. We did not appreciate him having to ask for a tip (not his fault). When we contract for a service we expect the worker will be paid accordingly without a tip.
Excellent workmanship and a good quality service.
I am not allergic to whatever they use to clean the sofa and the carpet. That is a big plus for me. No respiratory reactions at all.
Good customer service and good results on cleaning. Technician was polite and did a great job!
Very clean and always great service!
Quick and pleasant!
Austin was very helpful and attentive.
Very professional. The estimate was right on!! Pleased with the work & the result.
Thank you for making it so easy!
Explained process. Professional.
On time. Excellent job.
Thorough and efficient. Tech (Russell Julian) was friendly, knowledgeable and helpful, made the experience painless.
Technician knowledgeable. No chemical smell. Outstanding noticeable results.
Brad was extremely pleasant and professional. The company quoted too high once they saw the actual job and they were completely upfront and honest and adjusted the price, while keeping me informed. My carpet looks excellent! I am very pleased and will definitely be a repeat customer. Thank you Brad!
The pricing was very reasonable and the service was excellent.
Girard was great. Responsible and efficient.
Very happy with the results tech was very professional.
Absolutely wonderful job. Interaction with the staff cannot be duplicated by another company. Last three times, have only called Zerorez.
Explaining the technology more. Have a bigger screen then a cell phone to show pricing, especially during Covid -19 when I didn’t want to get close.
Tech wasn’t wearing mask.
Piece of dried dog fences left on the carpet that was cleaned and scotch guarded. On another piece Of furniture I asked what a discoloration was and he said “ a stain”. I hoped he would get the stain out or give further explanation.
Hoses disturbed the mulch out front . I had to sweep quite a bit.
I’m sorry I don’t remember his name but he was right on time, very courteous, covered His shoes with booties, got right to work, wasted no time, packed up all his stuff and he was gone,
Very professional and thorough cleaning!
Excellent equipment. Professional technicians. Prompt and reliable service.
Austin, the young associate who came to clean our wall-to-wall carpets, was friendly, on-time, and professional. He suggested a couple of “tweaks” to our original estimated cost [including a walk-in closet and a hallway as one additional room and adding “finishing guard spray” like Scotch Guard to the clean carpet’s surface.] I felt comfortable saying yes to the former but not the latter. We left the house so he could get to work. He cleaned the rugs in less than two hours, and let us know via phone when he was leaving. I think the most impressive feature of Austin’s cleaning visit is that though he offered “extras,” he came in and completed the job he had been contracted to do.
Friendly, professional and the tile looks fantastic!!
Nice workers ,great job of cleaning, and good price

The representative was polite He explained the process before beginning the cleaning. The tile and grout look much better I am satisfied with the outcome