- Phone: 904-891-0631
- Visit Website
based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome results, fantastic tech, definitely gonna use again!!! Just fantastic.
Everything! your staff and your product and price is superior to any company I have ever used to clean my carpets. I love Zerorez
Employees are always kind and take their time to do the job right. The product does an excellent job and I feel my carpet is super clean when they are done.
Excellent service. Very knowledgeable service professional cleaning & treating carpets. Great job!
Clean materials and professional servicemen at our house.
Pricing is out of control. Wanted to get carpets and tile cleaned and you ask waaaaaaay to much for tile. $3.5 per stair is also rediculous.
Zach was awesome!!! Carpet and tile came out great!!!
Everything performed well on carpet and tile. Zack was fantastic. E was rofessional, careful, thorough and courteous. He explained what he was doing, why, and what effect we should expect.
When we call for a repeat service we will ask for him.
Seems like the carpet could be cleaner
Fast drying and no harsh smells
Good results and excellent service.
On time service, and technician takes the time to do a great job.
I like the process
My technician was ontime, professional, courteous and did a fantastic job. What else could I want.
The technician was very friendly, answered all questions and worked really hard to tackle our cream colored sofa and chair. Especially appreciated that he gave us a total price before he started. The house still smells so fresh!
Radio add
always nice clean-cut professional employees coming to the house for cleaning carpets.
Your technician was polite and efficient. He did a good job for us and we appreciate it.
Zerorez is by far the best carpeting cleaning company out there. The quality of their work and the professionalism of their employees is a cut above. Highly recommend to anyone needing their services.
Unfortunately the technician did not have the solution needed to clean my leather chair so that had to be dropped from my order. He did however clean the tile in my shower to offset that even though I had not included it on my order. So not perfect, but 8 out of 10 is pretty darn good.
The technician was very knowledgeable, did his work and did it well. I believe his name was Ben.
Reps always arrive on time, are polite and do a good job
Amazing as always!
My cleaning team went above and beyond with their service. I just moved into my home and because my tile floor had a sealant on it which I did not know, they had to remove the sealant as well as clean the tile floor. It took extra time and equipment but the team did it all with a smile on their faces. Extraordinary team!
Very professional service.
First of all, the office staff (Alexis and Savannah) were very helpful and extremely patient with all of my questions. The scheduling and payment process was easy; the email reminders were very helpful.
The technician, Nick, was ahead of schedule and called to see if he could come early or did we want to keep the original scheduled time. He was not at all pushy about coming early and wanted to do what worked best for us, which we appreciated. Once he arrived, he confirmed the work scope, explained the process, answered our questions and then got right to work.
Our area rugs turned out beautiful! The cleaning process was straight-forward and dry time was great! The rugs were not that old, but one had a "pet accident" and needed professional care. Once dry, they felt and smelled like we had just bought them.....Clean and fluffy with no residue! We have two dogs that walk/lounge on the carpets so the "no residue" aspect is/was very important to us!
Feeling comfortable with the Zerorez company and their cleaning process, we decided to have Nick take two additional area rugs to their offsite location for a good deep cleaning, as they are quite a bit older and in need of more thorough care. I'll update their status once we receive them back.
We will definitely use Zerorez again and highly recommend them for rug cleaning. They were professional from start to finish and did what was agreed to at a reasonable cost.
Since Angies List and Google are the two main tools I use for researching companies, I'll be sure to post this review there, as well.
Carpet looks great!
Very polite and courteous service technicians. Place looks great!
Effective cleaning with no residue and reasonable prices
Friendly staff and solid work
Very customer friendly and do a great good with the service cleaning!