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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good results. Professionalism.
Services but mostly my technician!
Top-notch! Carpet and tile look fantastic. Ammon did an outstanding job! He thoroughly explained the Zerorez process and provided an accurate cost prior to job commencement. No hidden costs or unexpected additions. His hard working demeanor, pleasant disposition and enthusiastic demeanor were second to none! Ammon has earned my vote for Zerorez Employee of the Year! Thanks for a job well done!
Courteous, customer focused individual.
The service provided was outstanding and technician did a great job removing the stain on my carpet. I am very happy with the service I received and will use the same company again in the future.
Did a very good job. Arrival time needs tweaking. Overall happy with my carpet.
Customer service is outstanding
The product works and I love how fast and easy it goes on.
I love how fresh my carpets feel after they've been cleaned, no soapy feeling and not to damp!
The technician that came out to the house tried to tell us if we paid in cash, he would cut the price of the services.
Thank you, Jennifer, for bringing this to our attention. This is not behavior that is tolerated at Zerorez. Fair pricing for all of our customers is a cornerstone of our business. The situation has been addressed by our owner. We appreciate you taking the time to let us know about your experience.
Excellent results of the service provided. Carpet was cleaned and stains gone. Thank you.
Nice and fresh and clean, no residue, dries fairly fast. Stays clean.
Ben is an outstanding employee. He does an excellent job on my carpets
Prompt service and carpets cleaned very well. We are repeat customers.
Zack was really good and the house looked Great
Zerorez gets out spots that I thought would never come out. Service Techs are always so helpful and especially pleasant about adding extra effort and services once there.
Enjoy the personnel that are sent to clean our carpets he did a great job and we are very pleased with the work.
The tech was very professional, great guy. Some ugly dark couch marks came out better than I expected. Carpet looks fantastic, kitchen tile looks better than when I purchased the house!
Michael Noel was great! Friendly, efficient and did a great job!
Professional
Expedient
Excellent work and final outcome
Rugs look new!
The last technician was so polite, professional and worked very hard to get everything done quickly and did exactly as I asked.
How clean everything was
Carpets always look good and friendly staff.
Everything explained to you. What it does and what it will clean.
Excellent Technician and service.
Easy and quick
Our hotel(Holiday Inn & Suites of Orange Park) recently had our heavily worn and soiled carpets cleaned by your technician, Michael. The effort and hard work displayed by Michael was evident by the amazing results of clean,look like new carpets, even though our hotel is going on 9 years old.Other companies have serviced our carpets but our General Manager knows who to call for all of our carpet cleaning needs-ZEROREZ!
Referral from a friend.
The technician is always friendly, clean cut and knowledgeable. Also, they always do a great job cleaning my carpets and tile.
The tech had very good customer service and knew what he was doing.
Great product! Great service! So pleasant and attentive.