What our clients think of us!

The service man was very nice, polite and respectful

Our house smelled wonderful after the cleaning

Very exceptional service

Kaden was very concerned that he did a good job and gave me a good price.

There was a high traffic area that appeared to be clean when he was here but stains showed up after it dried. He came back the next day and got the stain out completely.

Friendly associate, prompt service, excellent results.

I love the overall experience. I have had my carpets cleaned and my sofa/chair cleaned and I was very pleased. Both service persons were informative and professional.

Rico did an exceptional job here on Friday. He is a hardcore worker. My stomach floor was super dirty and I love it as it looks brand new. Thank you Rico. He also did the master bedroom carpet and varroa area rug out the door to clean at factory. Rico is the Best.

The rep. Andrew, was great...prompt, helpful, professional etc. No problem with his efforts.
The disappointment comes from the "finished product" after hearing all the ads that tell how great zerorez is...and how much better your process is...the end result was far from good.
The "surface" dirt on the rug remains and you can see a darker area where the process did not clean. Andrew did mention...up front... that a more thorough cleaning could be done if the carpet were to brought into your shop for cleaning. We declined, and elected to have it cleaned here because of the age of the rug, (24mos), the initial cost of the rug was not that great, rug is in a very low traffic area, as well as the reputation of Zerorez...we felt comfortable having the rug cleaned in our home.
Andrew did come back the next day...but did not do additional work on the darkened area as he felt that he had done all he could do on the initial visit.
Rug is (syn) a patterned Ivory color, stain is a noticeable grey in a very low traffic area.
Other than putting furniture over the area...what do you suggest to do to eliminate this grey area??? Txs. and looking forward to hearing from you....Name removed Phone number removed

Service

Brad is a very likeable competent technician. Our carpets are clean and soft and took less time to dry than with other methods and companies.

Mitch was very knowledgable and considerate. The carpets looked amazing afterward and we couldn't be happier with the results and service.

Have only used you one time but you were highly recommended and we were very satisfied with the service

You always do an amazing job and get stains out that I just know won't come out.

Everything

My carpets look better than they did the last time I had them cleaned. Also Mitch seemed very knowledgeable and did a great job.

Caden was knowledgeable and professional. Carpets turned out really well.

Thorough service

Great job. On time great results

Great job. Professional, easy to schedule, on time. Excellent!

Branson was very cordial and informative of what was requested and additional services available. We did add the fabric treatment to the sofa/loveseat. The work performed was excellent and definitely noticed the difference with the carpet and furniture. The tile grout in the kitchen did lighten once dried, but was hoping it would get back to original. Will consider another treatment when we do the patio and possibly seal it again.

I would definitely recommend Zerorez.

Thank you

Professional, cleans great, dries fast, great price

Sent an evaluation yesterday. Did you all not receive my comments?

Excellent clean and grout seal on our tile floors. They look like new. The technician
was very nice, he answered all my questions and explained things very well. Would definitely
use your services again.

I appreciate you sending another tech to re-clean my carpet a couple days after the initial cleaning. He was very nice, professional and worked hard to get the stains out of my carpet. It looks brand new.

Great service and very professional. Straight forward and honest.

Quick with great results reasonable price.

Great service. Good follow up.

Friendly. Product is clean, no residue. Leaves carpet clean and soft. Dries pretty quickly too.

I like that you do a good job and that your techs are always polite.

My service technician was excellent. Very professional. Gerrard was his name.

The people who actually do the job are so professional and thorough! Zerorez does an excellent job every time!