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26441 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person who helped us was EXTREMELY professional and cordial.
Prompt and professional
Great service.
They were very professional and knowledgeable about the products and the process
Had my tile and grout cleaned, and grout sealed. Looks incredible! The men who did the work were very professional and pleasant. Excellent value for the price!!
Zerorez product WORKS! My rug cleaning experience exceeded my expectations. Excellent job Zerorez.
Cleaning was incredible. Stains that had been there for years are now gone. And after 3 days, they have not returned leading me to believe that they will STAY GONE!!!!!
Very professional and performed a great job!
On time and very professional.
So happy with the way my carpet and tile turned out!!! My home smells so clean and fresh. Andrew was great, and very knowledgeable! Thank you
EFFECTIVE, EFFICIENT, EFFORTLESS AND COST EFFECTIVE !!!
KNOWLEDGEABLE TECHNICIANS ON TIME AND VERY HELPFUL.
LOVE THE END RESULTS !
Very satisfied with both carpet cleaning and tile cleaning. Excellent work. Looks like new!!
I like that my carpet is clean and not soaking wet.
The entire service,your service person was amazing he did an Outstanding Job.
Fast and efficient service done with products that don't change the feel of the carpet.
While the technician was wonderful and exceedingly thorough, I was not pleased with the final results of the Xerorez process. We have off-white carpet, and after it was dry, there are many places in all rooms where the carpet has streaks of darker color and you can see where the process started/stopped.
First of all, Vera who gave me my original quote, was very kind and helpful. She quoted me the charges and let me know what special offers I was eligible for this procedure. The technician, Gerard, called me 15- 20 minutes before he was to arrive, and then he arrived on time. That doesn't happen very often. He was an extremely kind and very hard working person. He did an excellent job on my carpet and sofa & loveseat. I will definitely only use Zerorez in the future. I will like to use Gerard again. He was terrific!!!! Thanks for a wonderful FIRST experience with your company. John Banks
The workman was excellent in every way. Would definitely use Zerorez again. The carpets look great.
Everything. Professionalism, cleanness, service...
Don't remember the tech's name but you should be proud he works with you. Truly terrific, gentlemanly, effective, quick, etc, etc. Blonde hair, long in the front, young guy. Looks like a surfer.
I called, I got my questions answered and Andrew showed up as promised and did what was required and needed. Outstanding young man. No complaints .Will call when your services are needed again.
They do the job! Your people are on time. Carpets look great!
My carpet looks amazing,my technician went above and beyond by ensuring that he helped remove some nasty stains my daughter has created in the carpet in her room. My house feels fresher, the carpet looks amazing and I even noticed my allergies are doing much better. Thank you for providing superior service within my home ! You officially have a lifetime customer.
Thank you kindly, best regards
Kiersten Biagini
Historically we had never used a professional cleaning service, instead opting to clean and spot treat our carpet ourselves using a home carpet cleaner. We knew there'd be a difference when professionally done, but that difference with Zerorez was far greater than we ever expected. Brad was fantastic. After a walkthrough of the rooms needing attention (including specific problem areas and high-traffic areas), he identified how he'd treat the areas and helped set proper expectations based on the products he'd use. Brad felt confident he'd be able to take care of the areas of concern, and the results exceeded our expectations. Brad takes pride in his work, and the results are apparent. We will be scheduling a second appointment to treat the remaining rooms of the house, and will be certain to request Brad.
Staff was very professional. Service and cleaning were done well to satisfaction. I will only use ZeroRez from this point forward
Excellent customer service and a great product. By far the best time and carpet cleaning I've ever used.
The gentleman arrived exactly when he said he would after calling me. He asked questions about my carpeting and was fast and efficient. I was very pleased as always with Zerorez.
I love how clean my carpets get and that they are not soaked when the tech leaves. Zerorez always does a great job and I appreciate it.
Tech listened to areas of concern and helped get stains out.
Great job!!
Friendly, professional and carpet always looks like new afterwards.
Colin did an excellent job especially on several spot stains and the kitchen tile. Very efficient and professional.