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based on 26441 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech was very professional!
Very impressed with Zerorez!:)
All our carpet stains came out & our carpet smells great !
Highly recommend!:)
K. Last name removed
Quick drying, excellent service. My carpet looks great!
Need better solutions to break dirt
Good value for the money. Quick and easy. Carpets look nice.
Easy Scheduling, Great pricing, they were in and out making it easy to get our office carpet cleaned. Thank you.
Very efficient personnel. Friendly and careful when working.
Technician was professional and explained everything to me. My carpet looked new when he was finished.
Easy to book appointment
Friendly staff and technician
Prompt & reliable
Top-notch cleaning methods
Tiles look great. Carpet looks good, except the areas I was concerned about. The carpet is only 1 1/2 years old. He tried to explain that he might not be able to get the path areas all cleaned.
In the years that I have had carpet cleaned I have never had any one not be able to clean those areas a bit better.
Attention to details.
Easy to schedule. Technician was very knowledgeable and meticulous.
More the process than the work effort. Wet clean may not suit all
When Zerorez does our carpets they are back to new again. We have dogs and a cat that go in and out all day bringing in dirt but in one cleaning and treatment you would never know. And everyone from the people you talk to on the phone scheduling your appointment to the person that comes to clean are polite, and knowledgeable
I liked the way Rico explained everthing and he really knew his job well. Rico was very polite and respectful to both me and myy wife.I could not have asked for a better technician. We both really like Rico. You can be proud and happy to have him as an employee.😉
Have always been happy with the technicians and service.
Great prices, friendly service personnel, clean carpets with no strong air freshener smell!
Service is always excellent the best people doing the best job Brad the technician goes over and above
Very pleased with Zerorez. It’s very affordable and the staff has never been more pleasant. We will use Zerorez again!
Great job and very professional.
Thank you for cleaning my apartment thoroughly and efficiently, with a very professional demeanor.
Fantastic service and the tech was wonderful. This is the second time we've used Zeroez and will again. Also considering having our tiles cleaned. Any specials going on right now for that?
Great service. Technician explained the work to be , and did a walk-through before applying the fiber protectant. Carpet came out great.
Great job done.
Product is good. Service by in home technician was excellent.
I like the email communication. Service guy was prompt and did a thorough job.
Our Zerorez tech arrived promptly and was very courteous. He thoroughly explained the Zerorez process and answered all of our questions. Truth be told our carpet should really be replaced, but like most folks we just want it to last "one more year", and we were hopeful but also realistic as to what to expect. Zerorez exceeded our expectations. So many spots and stains that we thought were there to stay are now completely gone. A very few spots remain (blasted toner ink!), but we knew that would be the case and the Zerorez tech did not over promise. Bottom line is our carpets are fresh looking and clean!
Cullene Cicco
They came to my house, were very professional, and cleaned my dirty couches - perfect!
The attitude of the associate who did the cleaning job was very kind, he was talkative and seemed like a very nice person. I was very disappointed to see that the stains that I was under the impression of "upgrading" from the $139.00 to the $199.00 cleaning would be removed or at least subdued to the point of "hardly noticeable. Unfortunately, that was not the case. I still have stains that my wife is now going to try to get out using some of her "time consuming" methods. I don't blame the cleaning associate for the inability to remove the stains, he can only do the best with what he has to work with. I just feel that the extra $60.00 should have been a little more of a reliable upgrade. All in all, I will recommend Zerorez to neighbors or friends that ask however, explain to them, it will remove generally Light dirt and I will include the caveat of the great likelihood of stains not being able to be removed.